PDA

View Full Version : Shipping Costs



Colin
30-10-2007, 09:22
Hi

I'm struggling with 'Shipping Costs' I've had no problem with adding shipping costs to my similar products, all assigned as Shipping Code A. I've added some different products which attract a higher postage/delivery cost. So I've assigned them as Shipping Code B.

Now when I add a product from the lesser postal cost in checkout the 'Personal Information screen displays a drop down box which is empty, when I proceed to the next page it shows the delivey as being the higher value?!?!

I am I missing something, I'm worried about scaring off customers when they get to the checkout stage because the postage amounts don't tally!

Thanks

Colin

Rich
30-10-2007, 09:47
The problem was probably that you had product A and product B in the basket at the same time.

What you need is a 3rd "Any" shipping method which will account for this occurrence. Or just make the type B shipping method "Any" instead.