Despatch Note Layout

[Bumps & Beyond]

Is there anyway that we can edit the layout of a Despatch Note.

We would like to increase the font of the delivery address.

We would also like to move the Customer Comments to just under the address. We use our origami skills to fold the Despatch Note to only show the name and address and pop it into a document wallet that is stuck to the parcel. If the customer has left a message that relates to the delivery "Leave with next door neighbour" we have to write this on the despatch note by hand. If the customer comment was moved we could fold the despatch note slightly differently to display this to the delivery person.

[petad]

You can make a certain number of changes via Site/Configuration/Company tab, but I haven't tried it yet. There are a few in the forum who have quite a bit of experience making changes, so over to them...

Pete

[Dave]

Hi Julie,

As Pete says you can modify the despatch note by going into Home--->Configuration---->Company

Scroll to the bottom of the page where its says custom despatch note html click View default HTML template and copy & paste this code into the custom despatch note html box

You can them make your changes to the code in this box.

However, it appears from the code the only details you are able to change are the header details on the despatch note and NOT the product detail or comments field which appears at the bottom.

You can change the font size (currently set to 12), font style and move fields around to appear in a different order and its fairly easy to do so if you are used to using tables.

The product details & comments appear to be printed using a single variable %details which must be built up somewhere in the background.

You could contact Rich and ask him if its possible to have the variable name for the comments field and then you would be able to add a new line in the header to show the comments.

Hope this helps a little

[Bumps & Beyond]

Thanks Dave and Pete

all help appreciated!