Payment - Credit Accounts

[Colin]

Hi

As many of my customers are large companies and they don't all have company credit/purchasing cards I am considering using the 'Credit Accounts' checkbox on the configuration-payment page. I've enabled this but am not 100% certain how this works, does it add an extra option to the checkout? If it does I'm doing something wrong as I cannot see any difference in the checkout.

Has anyone else used this facility and would you suggest setting the credit limit per customer rather than it being automatically?

Regards

Colin

[Rich]

No, it doesn't provide an extra option - at the moment, all you've done is to enable the feature. Unless you set them to be created automatically (probably not a good idea!) they must be assigned manually to user accounts via the User Manager. You can tick the Credit Account box for a user and optionally set a credit limit for that account.

This will absolve the user from having to select a payment method. They will simply be allowed to checkout against their credit account (providing they have enough remaining credit to afford the purchase).

[little-linguist]

Hi Colin,

We had the same problem. Many of our customers are educational establishments and cannot order with a credit card. We too wanted to add a credit account option at checkout but still needed to have the option for customers to either pay with a credit card or on account. We didn't really find that the standard credit account option was suited to our needs in this sense, as it requires you to "open the account" against the user before they could shop on their account. We got round this by renaming the cheque payment option to "invoice on delivery" and changing the associated language via the language manager (this worked for us as we don't use the cheque option anymore). Now when customers check out, they are presented with two options - credit / debit card or invoice on delivery. We don't get abuse of this as we clearly state that the invoicing option is for UK schools only. Hope this makes sense!

[Colin]

Hi
Thanks for the response - Amending the 'cheque' option sounds like a great idea, especially as we only ever get paid by cheque once an invoice has been raised.

Colin