Results 1 to 7 of 7

Thread: Very high numbers

  1. #1
    Join Date
    Mar 2012
    Posts
    126

    Default Very high numbers

    of abandoned baskets averaging 2 a day, is it competitors, window shoppers or something else?

    any thoughts please?

  2. #2
    Join Date
    Oct 2009
    Location
    Nottingham
    Posts
    2,316

    Default

    It could be a number of things. Is your chekout process clear and simple? Are your postage charges high? Do you have an SSL certificate to make the registration/checkout pages secure? Do you allow guest checkout? Or perhaps as you say, its just people trying out your site.

  3. #3
    Join Date
    Mar 2012
    Posts
    126

    Default

    Hi

    Dont have SSL yet, working on that, only charge 1.50 for UK delivery, yes we allow guest checkout, waiting on secure trading as we only have paypal

  4. #4
    Join Date
    Oct 2009
    Location
    Nottingham
    Posts
    2,316

    Default

    I was going to add, if the abandoned baskets represent only a small amount of your orders then perhaps it is not a problem.

  5. #5
    Join Date
    Oct 2009
    Location
    Nottingham
    Posts
    2,316

    Default

    Just tried the checkout and it looks fine. I was a bit confused with the free shipping up sell message that said "Free UK delivery Until Midnight 10.04.12" - that was yesterday. What about today's customers wanting free shipping?

  6. #6
    Join Date
    Oct 2009
    Location
    Nottingham
    Posts
    2,316

    Default

    You've also got "google-site-verification: google6f1a9695b6dfd3b9.html" at the top of your pages (above the header). I think you've put this in the wrong settings box.

  7. #7
    Join Date
    Oct 2009
    Location
    Nottingham
    Posts
    2,316

    Default

    Finally, if you have Google Analytics, look at your bounced rate and which (exit) pages people leave the site on and see if you can improve those pages. That may help sales.

Similar Threads

  1. Quite high web traffic so far ....?
    By createabadge in forum Bluepark Technical Discussion
    Replies: 3
    Last Post: 17-03-2012, 15:54
  2. Search Results - products in low-high price order by default?
    By pinkypie in forum Bluepark Technical Discussion
    Replies: 0
    Last Post: 12-01-2012, 15:28
  3. Invoice numbers & Dispatch Numbers
    By dan1el in forum Bluepark Technical Discussion
    Replies: 2
    Last Post: 16-07-2011, 12:34
  4. Very strange - on Google
    By bubble in forum Bluepark Technical Discussion
    Replies: 4
    Last Post: 15-08-2010, 21:32

Posting Permissions

  • You may not post new threads
  • You may not post replies
  • You may not post attachments
  • You may not edit your posts
  •  
About us

Bluepark's ecommerce software is developed, hosted and supported exclusively by ourselves, here in the UK, and has been so since the company was initially formed in 2004. Your brand new online shop will be hosted securely on our fast and reliable server network, using a domain name of your choice, providing the ability to build and maintain your ecommerce website, and manage your orders, from any location via your own secure online Administration Console.

A Bluepark ecommerce site is the perfect tool for selling online, whether you're selling physical products, digital downloads or services. You'll be in good company with over 1,000 UK customers who also form a friendly and helpful online community, further strengthening our highly acclaimed support network.

Find us on...