Very high numbers

[glitzybits]

of abandoned baskets averaging 2 a day, is it competitors, window shoppers or something else?

any thoughts please?

[Red Devil]

It could be a number of things. Is your chekout process clear and simple? Are your postage charges high? Do you have an SSL certificate to make the registration/checkout pages secure? Do you allow guest checkout? Or perhaps as you say, its just people trying out your site.

[glitzybits]

Hi

Dont have SSL yet, working on that, only charge £1.50 for UK delivery, yes we allow guest checkout, waiting on secure trading as we only have paypal

[Red Devil]

I was going to add, if the abandoned baskets represent only a small amount of your orders then perhaps it is not a problem.

[Red Devil]

Just tried the checkout and it looks fine. I was a bit confused with the free shipping up sell message that said "Free UK delivery Until Midnight 10.04.12" - that was yesterday. What about today's customers wanting free shipping?

[Red Devil]

You've also got "google-site-verification: google6f1a9695b6dfd3b9.html" at the top of your pages (above the header). I think you've put this in the wrong settings box.

[Red Devil]

Finally, if you have Google Analytics, look at your bounced rate and which (exit) pages people leave the site on and see if you can improve those pages. That may help sales.