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Thread: Adding an order

  1. #1
    Join Date
    Jan 2012
    Location
    Worthing, West Sussex
    Posts
    318

    Default Adding an order

    Hello

    If a customer orders by phone, I can add them as a customer but how do I add an order to their profile? I have quite a few customers who prefer to order by phone but can't work out how to add an order on their behalf.

    Thanks
    Kate

  2. #2
    Join Date
    Dec 2011
    Location
    West Yorkshire
    Posts
    833

    Default

    Hi Kate

    I use the MOTO function for this...works very well for this...the little mobile phone Icon top right of your admin panel

    Terry

  3. #3
    Join Date
    Feb 2011
    Location
    West Midlands, England
    Posts
    859

    Default

    If the customer already has an account you can find them in the User Manager & use their own personal MOTO button.

    It's located on the far right of the User Manager page under the "Action" column heading. This basically starts a MOTO session signed into that user's account.

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