Software Tutorials

5 March 2018  |  Cate
How to: process returns & refunds

No matter how good your product description is or how detailed your product photos are, you will always have some customers who wish to return goods they have ordered from you. Find out how to process your returns and refunds correctly.

30 January 2018  |  Cate
How to: create purchase orders

When running a business that relies on stock from external suppliers it is fundamental that the purchasing and processing of stock is run smoothly and efficiently. Chopping and changing from one system to another to find out what stock is needed, creating a purchase order, sending it to suppliers and receiving stock back in can be time consuming. That's where Bluepark comes in, now you can do it all from one dedicated area in your website's admin console.

26 January 2018  |  Cate
How to: link products to your suppliers

Most online businesses sell products provided by external suppliers. For some this may be as simple as just having one supplier providing all of their stock. However, for many, it is more likely that their products come from numerous suppliers and they want to keep a track of this within their product database. Within the Bluepark ecommerce platform it is simple to do this within the Suppliers.

28 July 2016  |  Cate
Why have I exceeded my webspace quota?

A question we get asked often is why have I exceeded my webspace quota and what on earth does it mean? Never fear, we've answered all of your webspace questions below and have also included some handy tips to help maintain your usage in the future.

1 March 2016  |  Cate
Why you shouldn't ignore unfinished orders

One very important section of the Bluepark CMS that people often miss is the Unfinished Orders area. This section is exactly what it says, in here you will see orders that are currently in progress, i.e. not yet completed. In the Bluepark system a completed order means that the customer has reached the very last checkout page which thanks the customer for their order. Find out why it's important to keep a close eye on this area and not just ignored.

20 April 2015  |  Cate
How to: Create a bundle product

A bundle promotion can be used to help increase volume of sales as well as the volume of each order. All sorts of industries offer bundles that we don't even think about when purchasing. So why can't you? Find out how in our helpful guide.

10 December 2014  |  Cate
Understanding Attributes, Additions, Options and Variants

One question we get asked a lot is what is the difference between Attributes, Additions, Options and Variants and how they are supposed to be used. These features are very helpful when creating your products and can give added definition that can be both beneficial to you and your customers. However, they can be quite confusing when you first start and can often be called different things by other ecommerce software providers, so we've put together a guide to explain just how each one is supposed to be used on your Bluepark online shop.

29 August 2014  |  Cate
How to add a product

You’ve decided what products you want to sell on your new online shop and have taken, or have been supplied with, photographs of all of them, but what now? How do you go from a collection of photographs to actually having people purchase them online?

17 June 2014  |  Cate
Everything you need to know about domains

One of the most important things an online business can have is the right domain name. If you don’t already have one it can be a hard decision making sure you choose one that is relevant to your business. A domain name should be short, easy to remember and be instantly recognisable. As a business it is always advisable to have one that includes the company name so that it becomes part of your brand. Once you’ve made your decision, there are a few things you need to know before going live with your website.

11 April 2014  |  Cate
How to: Add social widgets to your website

The majority of social sites have their own widgets that can be placed on your website. A widget is a small application created by the social site and added to your website to display something related to your social profile. All social widgets can be added to your website either as a block or within page content but the code must be placed within the Source otherwise it won't work. Learn how to add social widgets to your website with our easy, step-by-step guide.

Skill Level: Beginner


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