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08-01-2021, 17:34

niche started a thread Google Issue in Bluepark Technical Discussion

Hi all has anybody else had any notifications like this out of the blue? It relates to free product listings/enhanced etc.?? Getting a bit worried.

15 replies | 514 view(s)

30-12-2020, 12:26

LabelKing started a thread Dpd in Bluepark Technical Discussion

Does anyone here use DPD, and if so how are you getting the order data into their system now that they require a list of all the items in the order...

6 replies | 490 view(s)

26-12-2020, 12:32

niche started a thread Moto/guest/remote control Orders in Bluepark Technical Discussion

Hi is there a way to do an order for someone (on their existing account) but without them receiving the order email? There is no option to tick...

6 replies | 240 view(s)

07-01-2021, 14:21

tomtomg started a thread Country selector in Bluepark Technical Discussion

If a customer is outside of the UK then our prices are shown as zero rated for VAT. However, this is only displayed once the customer chooses their...

5 replies | 208 view(s)

09-01-2021, 19:20

pg-merlin started a thread How to change position of the Brand Logo's in Bluepark Technical Discussion

Good evening, I'm hoping somebody might be able to assist me. Is it possible to move the position of the Brand Logo? See the attached picture of...

5 replies | 209 view(s)

21-01-2021, 17:55

tomtomg started a thread Customer Ticketing System in General Discussion: Any Other Business

For many years we've used the "write it down on a bit of paper and pin it to the wall" system of dealing with customers inquiries, when folk call up...

4 replies | 100 view(s)

05-01-2021, 12:49

tomtomg started a thread Site Data - Live External Display in General Discussion: Any Other Business

So, with our shop closed and now being entirely mail order, I'd like to set up a sort of live display for the office. I'm imagining a screen that can...

2 replies | 270 view(s)

06-01-2021, 09:23

niche started a thread VAT Visible in Bluepark Technical Discussion

Hi now we have left the EU I wonder if its more vital to show the VAT element on the product or that the price includes tax. Currently to stop...

2 replies | 174 view(s)

30-12-2020, 12:24

LabelKing started a thread DPD export in Bluepark API and Developer Partners

Has anyone developed something that would output orders into a file that could be exported to DPD? Currently we export to csv, run it through a...

0 replies | 460 view(s)

18-01-2021, 10:20

LabelKing started a thread Has anyone figured out the Brexit rules yet? in Bluepark Technical Discussion

If we're selling stuff from the UK to the EU, and it was manufactured in the UK or EU, do our customers have to pay any tariffs? I've tried...

2 replies | 136 view(s)

21-01-2021, 20:00

Darrengregory started a thread Klarna in Bluepark Technical Discussion

Hi, Has anyone integrated with Klarna yet ? I put the API Credentials into the Payment Integrations in BP, but clicking on the Klarna option...

2 replies | 103 view(s)

12-01-2021, 12:57

pg-merlin started a thread Autogenerate Product URL Text from an Import? in Bluepark Technical Discussion

Hi, Is there a way to get the URL text to auto-generate from an spreadsheet import? I can obviously tick the box on the products page to auto...

2 replies | 98 view(s)

Yesterday, 09:38

niche started a thread Sending Parcels to Northern Ireland in Bluepark Technical Discussion

Is anyone clear about this? I saw this on the parcle2go website which seems to contradict the Government Guidelines. My understanding of Parcel2Go's...

2 replies | 41 view(s)

13-01-2021, 17:39

Gillf started a thread New RoundCube in General Discussion: Any Other Business

I just wanted to say thank you to Bluepark for upgrading to the new Roundcube. It may provide a solution to an ongoing problem I have with one of my...

0 replies | 141 view(s)

09-01-2021, 08:58

LabelKing started a thread The mail server has been temporarily rate limited due to IP reputation in Bluepark Technical Discussion

Just woken up to a mailbox full of "Warning: message xxx delayed 24 hours" emails. They seem to be from order confirmation emails. The message in...

0 replies | 99 view(s)

19-01-2021, 15:26

Phoenix started a thread International Customers and Exchange Rates in General Discussion: Any Other Business

Please delete....moved to private

0 replies | 96 view(s)

18-01-2021, 20:50

bornfree started a thread Undelivered emails in Bluepark Technical Discussion

We sent out an email today to all customers using the BP system, but had twice the number of undelivered emails (sent to our spam folder) as usual....

0 replies | 49 view(s)

23-01-2021, 21:21

tomtomg started a thread Notify Me option in Bluepark Technical Discussion

When an item is out of stock* they see a button on the product page, so they can register their email address to be notified when its next available....

0 replies | 32 view(s)

23-01-2021, 21:22

tomtomg started a thread Notify Me option in Bluepark Technical Discussion

Apologies for the double post, please delete.

0 replies | 31 view(s)

Yesterday, 20:54

niche replied to a thread Sending Parcels to Northern Ireland in Bluepark Technical Discussion

Thanks for confirming that I thought I was going mad!!

2 replies | 41 view(s)

Yesterday, 20:52

cheesemouse replied to a thread Sending Parcels to Northern Ireland in Bluepark Technical Discussion

The P2G statement seems to confuse NI and Ireland. As far as I understand it, Parcels going to NI from the UK can be sent as normal, without...

2 replies | 41 view(s)

Yesterday, 10:09

Stoked replied to a thread Customer Ticketing System in General Discussion: Any Other Business

Zendesk is quite a popular one I know a few people who use it.

4 replies | 100 view(s)

22-01-2021, 14:57

Loxta replied to a thread Customer Ticketing System in General Discussion: Any Other Business

www.coda.io You have to put in a little work to set it up to how you want, but it is as simple and complex as you need it. We have been using...

4 replies | 100 view(s)

22-01-2021, 14:16

Darrengregory replied to a thread Klarna in Bluepark Technical Discussion

Thanks Nathan, That could well be what I did ... Looks like fees are higher when you don't choose that option, so will probably leave it because...

2 replies | 103 view(s)

22-01-2021, 13:26

Loxta replied to a thread Customer Ticketing System in General Discussion: Any Other Business

www.coda.io You have to put in a little work to set it up to how you want, but it is as simple and complex as you need it. We have been using...

4 replies | 100 view(s)

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