View Profile: DarkStarGames - eCommerce Forums

Today, 14:03

DarkStarGames replied to a thread Increase in orders with first name twice e.g. Fred Fred in Bluepark Technical Discussion

Presumably in the checkout. If they only have one field to fill in on the product page you'd think they'd notice if autofill entered the wrong text...

54 replies | 1543 view(s)

Today, 13:35

DarkStarGames replied to a thread Increase in orders with first name twice e.g. Fred Fred in Bluepark Technical Discussion

So the suggestion would be, "why can't you make this field read-only during the checkout so that rogue autofill apps don't change it?"

54 replies | 1543 view(s)

Today, 12:13

DarkStarGames replied to a thread Increase in orders with first name twice e.g. Fred Fred in Bluepark Technical Discussion

What page to the customers initially enter the personalised message on?

54 replies | 1543 view(s)

Today, 10:05

DarkStarGames replied to a thread Increase in orders with first name twice e.g. Fred Fred in Bluepark Technical Discussion

Then perhaps try a different approach. Give them a specific solution and say "why can't you do this?"

54 replies | 1543 view(s)

Today, 09:25

DarkStarGames replied to a thread Increase in orders with first name twice e.g. Fred Fred in Bluepark Technical Discussion

Yes, it's an autofill issue, and not BP. But that doesn't mean BP can't do anything about it. I've listed a bunch of things (field validation...

54 replies | 1543 view(s)

Today, 09:20

DarkStarGames replied to a thread Is anyone else's website going slow? in Bluepark Technical Discussion

yesterday and this morning... SLOW SLOW SLOW

43 replies | 2067 view(s)

12-11-2019, 13:43

DarkStarGames replied to a thread Increase in orders with first name twice e.g. Fred Fred in Bluepark Technical Discussion

Or a post sale auto email that has the chosen word in huge letters along with the text "this is what it's going to say on your "...? Just to try and...

54 replies | 1543 view(s)

12-11-2019, 13:41

DarkStarGames replied to a thread Increase in orders with first name twice e.g. Fred Fred in Bluepark Technical Discussion

Hmmm... yes, that is a bit more important. Not sure how the personalisation feature works - can it be moved to a different page, or can you change...

54 replies | 1543 view(s)

12-11-2019, 13:21

DarkStarGames replied to a thread Increase in orders with first name twice e.g. Fred Fred in Bluepark Technical Discussion

Generally, this is just a bit of a faff to correct it - but it can be more of a problem when their email address is their first name and you can't...

54 replies | 1543 view(s)