View Profile: DarkStarGames - eCommerce Forums

Yesterday, 22:05

DarkStarGames replied to a thread Is anyone else's website going slow? in Bluepark Technical Discussion

22:01 Sunday night, hardly peak time - pop server just timed out on 2 of my sites, also taking ages to do stuff in admin. Just tried to open the...

53 replies | 2806 view(s)

05-12-2019, 11:51

DarkStarGames replied to a thread Is anyone else's website going slow? in Bluepark Technical Discussion

Chrome. 11:42 today; from the product page, clicking the "View on site" button. Took 20 seconds to display the page, then the next 3 were fairly...

53 replies | 2806 view(s)

29-11-2019, 16:25

DarkStarGames replied to a thread Is anyone else's website going slow? in Bluepark Technical Discussion

yeah, our admin pages are still slow, but I guess it's not affecting the website as today's our busiest day ever! Maybe black friday is having an...

53 replies | 2806 view(s)

25-11-2019, 13:13

DarkStarGames replied to a thread Is anyone else's website going slow? in Bluepark Technical Discussion

It doesn't seem to be the website though, it's the admin screens. Is the admin side of things on the same server? Would bot activity slow the admin...

53 replies | 2806 view(s)

22-11-2019, 14:03

DarkStarGames replied to a thread Increase in orders with first name twice e.g. Fred Fred in Bluepark Technical Discussion

Presumably in the checkout. If they only have one field to fill in on the product page you'd think they'd notice if autofill entered the wrong text...

54 replies | 2075 view(s)

22-11-2019, 13:35

DarkStarGames replied to a thread Increase in orders with first name twice e.g. Fred Fred in Bluepark Technical Discussion

So the suggestion would be, "why can't you make this field read-only during the checkout so that rogue autofill apps don't change it?"

54 replies | 2075 view(s)

22-11-2019, 12:13

DarkStarGames replied to a thread Increase in orders with first name twice e.g. Fred Fred in Bluepark Technical Discussion

What page to the customers initially enter the personalised message on?

54 replies | 2075 view(s)

22-11-2019, 10:05

DarkStarGames replied to a thread Increase in orders with first name twice e.g. Fred Fred in Bluepark Technical Discussion

Then perhaps try a different approach. Give them a specific solution and say "why can't you do this?"

54 replies | 2075 view(s)

22-11-2019, 09:25

DarkStarGames replied to a thread Increase in orders with first name twice e.g. Fred Fred in Bluepark Technical Discussion

Yes, it's an autofill issue, and not BP. But that doesn't mean BP can't do anything about it. I've listed a bunch of things (field validation...

54 replies | 2075 view(s)

22-11-2019, 09:20

DarkStarGames replied to a thread Is anyone else's website going slow? in Bluepark Technical Discussion

yesterday and this morning... SLOW SLOW SLOW

53 replies | 2806 view(s)

12-11-2019, 13:43

DarkStarGames replied to a thread Increase in orders with first name twice e.g. Fred Fred in Bluepark Technical Discussion

Or a post sale auto email that has the chosen word in huge letters along with the text "this is what it's going to say on your "...? Just to try and...

54 replies | 2075 view(s)

12-11-2019, 13:41

DarkStarGames replied to a thread Increase in orders with first name twice e.g. Fred Fred in Bluepark Technical Discussion

Hmmm... yes, that is a bit more important. Not sure how the personalisation feature works - can it be moved to a different page, or can you change...

54 replies | 2075 view(s)

12-11-2019, 13:21

DarkStarGames replied to a thread Increase in orders with first name twice e.g. Fred Fred in Bluepark Technical Discussion

Generally, this is just a bit of a faff to correct it - but it can be more of a problem when their email address is their first name and you can't...

54 replies | 2075 view(s)