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28-03-2020, 11:42

Dave replied to a thread Where are my reviews? in Bluepark Technical Discussion

I don't know how BP handles it when you downgrade. IE whether is just hides the reviews or deletes them. Might be worth asking BP because you might...

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4 replies | 81 view(s)
28-03-2020, 11:07

Dave replied to a thread Where are my reviews? in Bluepark Technical Discussion

If you’ve downgraded to Retail Park that could explain the reason. Product reviews are not included in Retail Park.

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4 replies | 81 view(s)
11-03-2020, 14:37

Dave replied to a thread Include Tracking Link In Dispatch Email in Bluepark Technical Discussion

OK Tom, I was going to suggest to drop BP a line. Hope you get it sorted soon.

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9 replies | 138 view(s)
11-03-2020, 14:23

Dave replied to a thread Include Tracking Link In Dispatch Email in Bluepark Technical Discussion

Don't understand why it's not showing then on the completed e-mail. Have you looked at the e-mail in the e-mail log ?

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9 replies | 138 view(s)
11-03-2020, 14:03

Dave replied to a thread Include Tracking Link In Dispatch Email in Bluepark Technical Discussion

You haven't removed "Your unique Tracking Number for this shipment is %a." by any chance from the language manager next to Youraccount :: Tracking ::...

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9 replies | 138 view(s)
11-03-2020, 13:24

Dave replied to a thread Include Tracking Link In Dispatch Email in Bluepark Technical Discussion

PS Have a look at this page which I hope might help you regarding the correct format to use for the tracking URL ...

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9 replies | 138 view(s)
11-03-2020, 12:56

Dave replied to a thread Include Tracking Link In Dispatch Email in Bluepark Technical Discussion

Assume you have put the link into the Tracking Address (URL) box under the fulfilment tab for the required shipping method(s) in the shipping editor...

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9 replies | 138 view(s)
05-03-2020, 13:00

Dave replied to a thread Text Logo Not Showing on Mobile Site. in Bluepark Technical Discussion

Go into your template and under the header tab look for Header Content (Mobile) and it should be in there.

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9 replies | 223 view(s)

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