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I just wanted to say thank you to Bluepark for upgrading to the new Roundcube. It may provide a solution to an ongoing problem I have with one of my supplier's emails not getting through and...

Thanks everyone. I had looked in footer but not in the html. God I wonder where my brain is sometimes!

Hi
I am working on a new project and don't want the social media icons in the footer of one of the new templates. It is so long since I first set up with BP it's like I am a beginner again and I...

Don't know if this is a help or even relevant but we get occasional delayed emails. I noticed one this morning which was an abandoned order follow up. We are on sha5, and do not use an external host...

Totally agree. With the imcreasing importance of Facebook this must be something that everyone needs sorted.

If your account on PayPal matches the orders on BP then at least there is no customer impact. Has anyone else got access to your BP admin? Could someone have changed the number in Configuration >...

Our order numbers are ok. Sequential as one would expect. Do you use PayPal? It might be a call back problem, where the orders are sitting in your PayPal account and not completed with BP properly.

I am guessing that is something that only BP can fix?

I have suffered with this issue for ages and have had to resolve the issue by always uploading original images to FB. It would be nice if someone from BP would pick up on this thread and look into...

That would be great. Certainly need more attention to mobile issues in any case. I use SEMrush software to monitor what's happening to the site and having had really good mobile "visibility" - better...

Yes, I mean the url/link for each product page that takes a visitor to the mobile version. I am not technical but I have seen that there are two different url/links for each product page apart from...

I was reading an article about optimising the Google shopping feed this morning and it suggested "consider completing the “mobile_link” [mobile_link] attribute" because if the steadily increasing...

I took a bit of time before completing the questionnaire so that I could remember either things that have impressed me when shopping online, or I had at some time thought would be great to have...

Blog! Don't start me on the blog. Last entry September 2016. This is such an under utilised resource.

Going on about the forum - after over ten years with BP I think I am quite well placed to say that the forum has lost its mojo. There used to be more interactivity between BP and the users. It had a...

Hi James, you can see above that I thought of that after I posted.

I find myself agreeing with Neil again. I think it has been suggested more than once that part of the forum should be dedicated to feature requests. That surely would be the best way to get a measure...

I am with Dave on this one. Would much prefer a floating arrow to get customers back to the top of the page again.

Not for me either for all of the above reasons. If the majority of BP users would not use it (and it seems like that from this feed back) then BP would be better to use their time on adding or...

Does anyone know if if there is a way to delete fields from the check out form? Specifically, the title and the county, neither of which is strictly necessary and taking them out will reduce the...