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Type: Posts; User: DarkStarGames

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  1. Replies
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    looks like they were aware of it, there was a...

    looks like they were aware of it, there was a message on the live status page (now gone). Our sites are back up now...
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    Some BP sites down?

    2 of our websites appear to be down (to us), is anyone else noticing any problems?

    And can anyone see this website?

    http://www.darkstargames.co.uk/

    Trying to access the admin panel we get...
  3. Thread: Klarna

    by DarkStarGames
    Replies
    4
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    2,773

    Just a thought, how does Klarna work with...

    Just a thought, how does Klarna work with refunds? Both from a practical point of view, and a legal point of view (right to cancel order within 14 days etc)?
  4. wow, there is something wrong with my memory, I...

    wow, there is something wrong with my memory, I don't even remember asking that... :rolleyes: and despite giving it a helpful subject line I didn't find it when I searched before posting...

    Well...
  5. Google CLS Issue - lots of "poor" desktop pages since 23rd Feb...?

    I'm just looking at our stats in google search console, and while it seems to love our website for mobiles, it seems to hate it on desktop.

    On the 23rd of Feb we suddenly went from no problems at...
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    Content blocks in emails?

    Is there a way to get a content block in the emails (eg. new account, order confirmation etc)?

    I tried adding {%block_59} to the new account email and it came out in the email as {Sign...
  7. Thanks, finally got around to testing this on one...

    Thanks, finally got around to testing this on one of our websites and it works great!
  8. Thanks, I've added the field back again.

    Thanks, I've added the field back again.
  9. Adding informational text to the checkout (telephone/mobile number)

    We're noticing an increase in failed DPD deliveries. This seems at least partially down to customers not getting the DPD email updates. So they're out during the delivery attempt, but don't know any...
  10. Nice one, I'll give that a try when I get time....

    Nice one, I'll give that a try when I get time. Thanks.
  11. That looks really useful. Do you think there is...

    That looks really useful. Do you think there is any way to take the stock into account?
  12. No, hadn't thought of that, but I'll definitely...

    No, hadn't thought of that, but I'll definitely try that on the next one. Up to now I've just been resetting the password myself, and emailing it to them.

    Thanks!
  13. uh, no, didn't even know that existed! But just...

    uh, no, didn't even know that existed! But just found it and checked - no record of any emails being sent out to that user.
  14. Something wrong with forgotten password requests?

    Is anyone else getting customers emailing to say they've forgotten their password and aren't getting any reply from the "forgotten password" request (and yes they're checked their junkmail/spam...
  15. This was near the start of this thread, nearly...

    This was near the start of this thread, nearly 18months ago... I'm assuming this never happened...? It's possible I could have missed it...
  16. yeah, must be a pretty big list by now...

    yeah, must be a pretty big list by now...
  17. The product protection feature was activated for your Google Merchant Center feed

    I've been getting this email this morning for several of our websites, is anyone else seeing this? Just wondering if this is a problem with us, BP or google...

    "The product protection feature was...
  18. ok thanks.

    ok thanks.
  19. Sure, I'm aware of labels, but the only options I...

    Sure, I'm aware of labels, but the only options I get are circle, seal and star...
  20. oh that's interesting, I assume you must be using...

    oh that's interesting, I assume you must be using a custom image for that?
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