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    Customer Feedback & Reviews

    Hi

    Most of our products are unique and as such when sold are no longer displayed. This means we cannot really utilise the Customer Reviews block. We do have a feedback page but this is manually...
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    Hi For your info James has kindly answered this...

    Hi
    For your info James has kindly answered this - It appears the customers I looked at ordered as 'guest' then registered after the order was made thus achieved no points. I just saw 'registered...
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    Loyalty Points Question

    Hi

    I just noticed that customers not allowing email contact (But fully registered) do not get loyalty points. Is this correct? If so I need to add some t's & c's.

    Cheers
    Neil
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    I still don't understand how some entries on the...

    I still don't understand how some entries on the search queries list are so precise e.g. 'handmade necklace' avg pos=24 & low and behold our site is listed on page 3 pos 4
    BUT
    'handmade jewellery'...
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    Thanks Gill I didn't notice that!! Neil

    Thanks Gill I didn't notice that!!
    Neil
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    Webmaster Tools - A Question!

    Hello

    Does anyone know how the 'search queries' list in Webmaster tools works?

    For ages our main Keyword 'Handmade Jewellery' brought us in at around page 3 in Google. Then around 6 months ago...
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    Lovely site How do you get consistent white...

    Lovely site
    How do you get consistent white backgrounds?
    Neil
  8. Thread: Discounts

    by suggs
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    I agree - My issue is that there is no mention on...

    I agree - My issue is that there is no mention on the advice note or confirmation email that a discount has been applied
    In the shopping bag each item does show the text '15% Off' so it would be...
  9. Thread: Discounts

    by suggs
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    4,870

    Thanks Geoff Indeed this has already caused...

    Thanks Geoff

    Indeed this has already caused customer confusion & a call - Ok it is easily explained and the discounted item totals are correct but I think it would be much better - especially on...
  10. Thread: Discounts

    by suggs
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    4,870

    It is I am sure there will be a setting...

    It is

    I am sure there will be a setting somewhere!!!!
  11. Thread: Discounts

    by suggs
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    4,870

    Hi Terry I am looking at the invoice here & it...

    Hi Terry
    I am looking at the invoice here & it does not mention a discount is applied but has reduced the item prices accordingly - Its correct in that the customer ordered 5 items but seems an odd...
  12. Thread: Discounts

    by suggs
    Replies
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    4,870

    Discounts

    Hello

    I just set up a discount - Buy 3 or more items & get 15% off Order total.

    This works Ok but just reduces the item values by the 15% - correctly - But I was hoping that the Advice note...
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    Thanks Jane So now where I have 'Use Default...

    Thanks Jane

    So now where I have 'Use Default Description' in the Meta Description can I set 'Use Page Content' - Ok a long shot but BP often surprises!!!

    If not I have a load of work on...
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    Meta Descriptions

    Hi

    Sorry if this is basic fundamental stuff...

    When I imported into BP from EKM I seem to have product content in the product Meta descriptions..

    All new products input since - I have set...
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    oh so I assume it likely wont work then?

    oh
    so I assume it likely wont work then?
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    Spell Checker hangs - again

    Just adding some products & yet again I find the spell checker hangs ~~~~& hangs

    Ok it isnt the end of the world but it is part of my routine & its pretty frustrating - Reminds me of why I ditched...
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    Reminds me of when I bought a kettle from a big...

    Reminds me of when I bought a kettle from a big Electrical (now defunk) firm for £30 & they asked if I wanted extended warranty for £19.99 - I said 'no - are you having a laff?'
    They then said 'Well...
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    Thanks James I assume its just UA RU i.e....

    Thanks James
    I assume its just
    UA
    RU

    i.e. not comma separated or anything
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    Thanks Chris

    Thanks Chris
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    I wondered if it is a bot.. not a huge amount of...

    I wondered if it is a bot.. not a huge amount of traffic - maybe 2 or 3 times a day but always in blocks of 3 & always on the same product page..weird!

    Cheers for the help!!
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