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  1. Problems for customers changing passwords? (forgotten password)

    We've have several customers over several websites over quite a long period saying that they're having trouble with the "forgotten password" procedure. Specifically, they keep requesting a new...
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    ok thanks, we'll take a look.

    ok thanks, we'll take a look.
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    Worldpay - any good?

    We've been using SecureTrading ("Trustpayments") for years across all of our websites, but at the moment they're being unreliable and unTrustworthy.

    We're looking at alternatives, specifically...
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    Most likely they'd put the tax on the delivery...

    Most likely they'd put the tax on the delivery companies... let's hope that idea gets squashed. Only a few days to wait.
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    I'd prefer one that was based on turnover -...

    I'd prefer one that was based on turnover - perhaps a special VAT rate for online retailers with sales over 50m or something... the newpaperssaid they were just suggestions at this point, perhaps...
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    Right, just as many of the small high street...

    Right, just as many of the small high street shops have spent money going online so they can still make a living while their shops are closed...

    I assume they'll tax the delivery companies... so...
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    New Delivery Tax

    The newpapers today are reporting that the chancellor is likely to bring in a tax on "home deliveries" in the budget.

    Can I suggest that if such a tax is brought in there is an option in BP to...
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    Hah, Catdalf - nice! It looks broken on your site...

    Hah, Catdalf - nice! It looks broken on your site too, so I guess it's just me...

    821
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    Can someone post a link to their website so I can...

    Can someone post a link to their website so I can see if the icon is broken (to me) on theirs as well?
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    hmm... interesting. Are you logged in to a...

    hmm... interesting. Are you logged in to a facebook account?
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    Facebook icon broken?

    On the product pages, in the social icons, the facebook icon seems to be broken on my websites.

    eg.
    https://www.darkstargames.co.uk/star-wars-legion-clone-wars-core-set-swl44.html

    Is this just...
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    I want to do a similar thing, but how do I bulk...

    I want to do a similar thing, but how do I bulk add users to a user group...?
  13. oh wow, awesome, thanks!

    oh wow, awesome, thanks!
  14. Sorry to drag up an old thread, but has anyone...

    Sorry to drag up an old thread, but has anyone found a workaround that sets a character limit for the comment field?
  15. Auto-add product to basket over x total...?

    I want to add a free product to the customer basket once they spend a certain amount. I also, if feasible, want to give them the option of variant A and variant B.

    Is there any way to do this...
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    Put a message on the delivery note?

    Is there a way to add a message to the delivery note for all orders, for a certain time? ie. using a content block with a start/finish date?
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    Force a specific shipping method

    We want to offer the choice of post or courier, except for one item that can only be sent by courier. Is there a way to configure it so that if this item is added to the basket it removes the post...
  18. In our case the problem magically resolved itself...

    In our case the problem magically resolved itself shortly after, so no idea what happened there...
  19. Mobile width not fitting on newer phone

    I've got a crappy old samsung a3 and my website looks fine - there's no sideways scrolling, it fits perfectly width-wise.

    But now I've got a new phone, with a much higher resolution, and the...
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    Duplicate submitted forms

    Has anyone else noticed customers seemingly submitting identical queries? (using forms)

    When it first happened I thought the customer was just submitting the questions again because our response...
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Bluepark's ecommerce software is developed, hosted and supported exclusively by ourselves, here in the UK, and has been so since the company was initially formed in 2004. Your brand new online shop will be hosted securely on our fast and reliable server network, using a domain name of your choice, providing the ability to build and maintain your ecommerce website, and manage your orders, from any location via your own secure online Administration Console.

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