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I am guessing you don’t have the full 3D secure rules enabled in Stripe or it would ask you for secondary stage authentication. They are not enabled as standard.

The main criteria for MOTO is that it needs to bypass 3D secure. I know that Stripe doesn’t do this currently with Bluepark. I have asked Rich, but he was not immediately sure if it was possible....

Hi, we have just moved over to Stripe from Sage Pay and I would like a little advice on security:

1. Does anyone know how to tell if the payment has been 3D Secure Approved? Either in BP or the...

You can amend the order by clicking the edit pen in the order editor and then click edit by remote control. Then add products and check out.

This doesn't seem right. It just works. You first have to set up a new service in your Loqate admin panel, select API for this, I think. Then set up through the admin panel in BP. Use Capture+ V2,...

The way we do this is to create a product called "MISCELLANEOUS ITEM" with an addition called "Details" at £0.00. Then we just type in the details and add this to the basket. You can of course edit...

We now use the SMTP method to send all BP emails via our own Google GSuite account and I would highly recommend this method. It gets rid of all these spam problems and you get a copy of the sent...

HI, do I now need to update our SPF records? We are having issues with one of our sites.

Hi Guys, latest rates from Barclaycard:




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CNP rate
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As far as I can see it populates address information in Helpscout from Bluepark. I must admit, I was a little underwhelmed as it would have been nice to have a link in HS to link back to the user in...

Does anyone have Help Scout integrated with Bluepark? Is there an idiot's guide as I can't seem to figure out how to get the API key. It appears there has been a major Help Scout update.

Support...

My staff preferred the old panel, I'm not sure what this adds. Definitely get less on a page. The lightbox didn't work with our sites so we have had to switch that off. It would have been nice to...

Thanks we are using SagePay. The problem is that (as you say) the surcharge is not reflected on the payment screen, although it is added. I did wonder whether sagepay server might be the better...

It's fairly normal for businesses to charge other businesses a surcharge for using a credit card. Some of our orders are for 20,000 plus a time. Most customers are on account terms, using direct...

Credit card charges are fine for business contracts and our terms and conditions include these in any case. So is there any way to implement them on BP?

Is there anyway to add a percentage surcharge for customers paying by credit card? This is for a trade site - we charge trade customers 2% fro paying by credit card.

I would love to be able to sort automatically by SKU. This would be especially valuable for trade business, where customers tend to know the SKUs better than product names.

Any chance of this...

All I can add, is that I used to visit this form daily, to see the questions, answers, ideas and developments - but that buzz seems to have gone. I think this stems from the fact that whereas we used...

Uncheck Display variant price ranges:
in configuration/ catalogue

Hi, we have a customer who has placed several orders, but never created an account. How can we create an account from one of his orders?

Thanks, Ashley.