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  1. Replies
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    No it doesn't, it tells you how many discounts it...

    No it doesn't, it tells you how many discounts it will deactivate but not which ones.
  2. Replies
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    274

    Good news on this, I emailed support and Rich...

    Good news on this, I emailed support and Rich kindly made an update to the system. This is the reply I had from him.
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    274

    Yes you can imagine how long it took to...

    Yes you can imagine how long it took to reactivate them 1 at a time :)
  4. Replies
    6
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    274

    Discount system update request

    I have just been testing a new discount in the discount manager and whatever it was I did it caused all my other discounts to be disabled. All 800+ of them. Fortunately I spotted it within the hour...
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    4
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    148

    It's all sorted now, it was an issue with our...

    It's all sorted now, it was an issue with our email service, we received all missing emails late afternoon.
  6. Replies
    4
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    148

    We've had 7 orders this morning and so far only...

    We've had 7 orders this morning and so far only received 1 notification email, up to a few days ago they were coming through pretty much instantly.
  7. Replies
    4
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    148

    Order notification emails intermittent

    Is it just me or has anyone else noticed that the order notification emails have been slow in coming through for the last few days?
  8. Thread: FAQ's

    by R.O.T.
    Replies
    3
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    554

    Thanks for the replies guys, I've got it sorted...

    Thanks for the replies guys, I've got it sorted now.
  9. Thread: FAQ's

    by R.O.T.
    Replies
    3
    Views
    554

    FAQ's

    Hi All

    I am wanting to create a FAQ's page where the answer to each question opens up when clicked on, similar to this,
    https://www.microsoft.com/en-us/software-download/faq

    Can anyone help...
  10. What auto fill is that?

    What auto fill is that?
  11. We get this a lot. I think it's because some...

    We get this a lot. I think it's because some customers assume they have to fill each field, they don't realise some fields are optional.
  12. Replies
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    159

    I'm guessing it's because you marked the...

    I'm guessing it's because you marked the backorderd item as picked even though you couldn't have physically picked it as you hadn't got any stock.

    We always make sure we don't mark backordered...
  13. It's shown in the orders "Despatch Notes" window

    It's shown in the orders "Despatch Notes" window
  14. Replies
    4
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    758

    Hi Tim I am wanting to create some information...

    Hi Tim

    I am wanting to create some information pages that only our staff can see.

    There doesn't seem to be any way of assigning am admin user to a group.
  15. Replies
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    758

    Pages for Admins

    Does anyone know if there is any way to create pages that are only visible to admin users?

    TIA
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    What is the Helpscout integration supposed to do?...

    What is the Helpscout integration supposed to do?

    We have used Helpscout for years and our Bluepark settings show that we are connected, but it doesn't seem to do anything. Am I missing something?
  17. Replies
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    1,219

    Many thanks James

    Many thanks James
  18. Replies
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    1,219

    Hi James Email sent

    Hi James

    Email sent
  19. Replies
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    1,219

    Hi James I've done a couple of test orders and...

    Hi James

    I've done a couple of test orders and that doesn't seem to work. Any other suggestions?
  20. Replies
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    Thanks for clarifying that James

    Thanks for clarifying that James
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Bluepark's ecommerce software is developed, hosted and supported exclusively by ourselves, here in the UK, and has been so since the company was initially formed in 2004. Your brand new online shop will be hosted securely on our fast and reliable server network, using a domain name of your choice, providing the ability to build and maintain your ecommerce website, and manage your orders, from any location via your own secure online Administration Console.

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