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Type: Posts; User: gerarda

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  1. We always check the orange triangle. It seems...

    We always check the orange triangle. It seems perfectly adequate. We also do further checks on large orders
  2. I have just processed all today's orders so this...

    I have just processed all today's orders so this may not be correct, but if you tick all the orders you have posted and then in the "with selected"box ship all ticked it will then show all the orders...
  3. If you have had permission from them to be...

    If you have had permission from them to be contacted (whether by opting in or not opting out) and they have not withdrawn it, then there is no issue with telling them. You do need on the mailshot to...
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    7,435

    Rich would not be useful to list the changes that...

    Rich would not be useful to list the changes that aren't cosmetic rather waiting for us to stumble across them?

    I've looked for the changes I have requested in the past and none of those seem to...
  5. Replies
    138
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    7,435

    The support ticketing was in place when we...

    The support ticketing was in place when we joined, and this was still used as a support forum. In fact looking back Rich used to post answers quite regularly until a couple of years ago, but...
  6. You might try playing around with pricing codes...

    You might try playing around with pricing codes and discounts so that you only get the expected price if you buy the minimum quantity
  7. I presume you dont keep all the 10billion...

    I presume you dont keep all the 10billion potential combinations in stock so would a more mobile friendly option be to show an image of all the colours and get the customers to type out the name of...
  8. Trevor you sell B2B so the overcharge will be...

    Trevor you sell B2B so the overcharge will be with the odd exception an in and out for your customers. I very much doubt if HMRC would be looking for you to refund all the VAT to your customers so...
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    629

    works fine for me on windows 7 and firefox

    works fine for me on windows 7 and firefox
  10. Replies
    4
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    537

    yes that what i meant. You might be able to...

    yes that what i meant.

    You might be able to save a bit of time by using the filtered csv file to create your new product
  11. Replies
    4
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    537

    if you do a product export it will show you the...

    if you do a product export it will show you the SKUS of the related products.
  12. You should have a Paypal check out button on the...

    You should have a Paypal check out button on the basket page as an option to proceed to checkout. This takes the customer straight to paypal
  13. Replies
    9
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    891

    If you are taking orders of over £20,000 a time...

    If you are taking orders of over £20,000 a time and paying 2% fees you ought to look for another provider. You should be paying closer to 1.1% to 1.3%. At that level its probably no more expensive...
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    I don't think the automatic latest products as...

    I don't think the automatic latest products as used in the whats new category and block is sorted by time. I think its alphabetically by product title within date.
  15. Thread: Opt In

    by gerarda
    Replies
    10
    Views
    950

    Sorry but that is completely wrong....

    Sorry but that is completely wrong. https://ico.org.uk/media/for-organisations/documents/1555/direct-marketing-guidance.pdf paragraphs 131-138

    Gerard,
  16. Thread: Opt In

    by gerarda
    Replies
    10
    Views
    950

    That's strange because all my users registered...

    That's strange because all my users registered are showing as no consent so repeat customers would need new opt ins which I thought was where it was relevant to you
  17. Thread: Opt In

    by gerarda
    Replies
    10
    Views
    950

    You will have also noted that BP £accidentally"...

    You will have also noted that BP £accidentally" deleted all the consent records for existing customers prior to GDPR. If you have a back up copy these can all be reinstated unless they have...
  18. Thread: VAT Reports

    by gerarda
    Replies
    2
    Views
    458

    Export a CSV report from the order manager. You...

    Export a CSV report from the order manager. You will need to fiddle around a bit to get it just to show the orders for the last VAT period, but then you can total it to get VAT and calculate the net...
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    I think BPs shipping VAT calculation is correct,...

    I think BPs shipping VAT calculation is correct, If you charge say £10 plus vat for EU customers and £10 ex VAT for non EU ones your income is £10 in both cases.

    On the collect in store option I...
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    3
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    431

    Try mailchimp if you can't use the BP one. Its...

    Try mailchimp if you can't use the BP one. Its free and quite easy to maintain from BP
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