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  1. Replies
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    Thank you for the replies - all sorted now. ...

    Thank you for the replies - all sorted now.

    Great to have such a supportive community.

    Ax
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    Date on printed invoices

    Morning everyone

    When I print invoices/picking lists, the date of printing is included in a header along the very top of the page.

    This is NOT the dates included in the actual...
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    Thanks - it was just BP that was having the...

    Thanks - it was just BP that was having the problem - was having to save as a pdf and then print from that.

    As ever BP staff were great with giving advice (was a conflict with the cloud update...
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    Print dispatch note not working

    My computer completed an update over night so I think this may be causing the issue but when I go to print documents, either when in a specific order or from the order manager page, it takes me to...
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    Thank you. I've tried changing these settings...

    Thank you. I've tried changing these settings and it doesn't seem to make any difference. I'm using a different template for mobile but changed the drop down as you suggested and no change.

    It...
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    Deleted this comment as not sorted after all so...

    Deleted this comment as not sorted after all so would welcome any suggestions.
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    mobile site, alternate product images

    Short question - is there a way to change the number of alternate images showing per line on the product page, preferably purely on the mobile site?


    Longer question -

    On product pages that...
  8. And thanks for all the replies

    And thanks for all the replies
  9. Thank you Rich. fab service as ever. Arabella

    Thank you Rich. fab service as ever.

    Arabella
  10. Anyone up please? My site has vanished!

    Thanks if you are.

    www.naturalnursery.co.uk

    Can't get into the live site and when I try to log into BP, it tells me that the user name is not valid.

    Was there all fine and dandy this...
  11. Alternate/variant images on product page

    I would like to restrict the number of variant images that show on the product page as I have a few products with over a dozen and I think it looks too confusing to the customer and takes up too much...
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    Thank you - teach me to do a proper search first!...

    Thank you - teach me to do a proper search first!

    Axx
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    Listed on Spamhaus - any help please

    I've been having issues for a while with emails not getting through to hotmail accounts and it is getting worse (now fasthosts, gmail and yahoo are affected) so I finally started doing some digging....
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    I *think*that if the customer marks it as...

    I *think*that if the customer marks it as returned goods for a refund on the outside of the parcel, there shouldn't be any tax etc to pay. We don't acutally sell out side the EU but we did put it in...
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    We have noticed this too. And a massive rise in...

    We have noticed this too. And a massive rise in posties leave parcels in stupid places so they get wet/stolen, even if they are "signed for".

    Most posties are fab but I wonder if this is a result...
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    For once I actually knew the answer but stripey...

    For once I actually knew the answer but stripey above beat me to it.
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    So in a way I am glad it's not just me, sorry,...

    So in a way I am glad it's not just me, sorry, but does that mean there is nothing I can do about it?

    Axx
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    Hotmail accounts

    I am sure this has been raised in the past but I can't see an answer for it on the forum.

    I have had another 2 emails today from customers using Hotmail accounts saying that they haven't received...
  19. (Lisa) Thank you! It needed the 20px override on...

    (Lisa)
    Thank you! It needed the 20px override on the top so we can see the breadcrumbs, I can't see the 30x padding anywhere!
    Anyway, something has changed and it looks better, I have got one of...
  20. (Lisa) We have taken the whole header out and it...

    (Lisa) We have taken the whole header out and it still pushes the right hand side out
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