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Type: Posts; User: Rich

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  1. Poll: This integration has been released today, see the...

    This integration has been released today, see the latest updates for details!
  2. Thread: Apple Pay

    by Rich
    Replies
    8
    Views
    1,481

    PayPal works slightly differently. It provides...

    PayPal works slightly differently. It provides an authorisation before checking out, and returns customer information, but it doesn't capture the payment. It provides a token which allows us to...
  3. Poll: I'm happy to say that Karna is already in...

    I'm happy to say that Karna is already in development, it's been at the top of our list for some time.
  4. Replies
    31
    Views
    4,733

    I'm sorry, we found ourselves in a situation...

    I'm sorry, we found ourselves in a situation where an entire server was blocked, and every single email that went out from an affected email address was keeping the server blocked. Urgent action was...
  5. Replies
    31
    Views
    4,733

    I know we've answered your ticket on this, but...

    I know we've answered your ticket on this, but we've also now added this information to the Latest Updates.
  6. Replies
    31
    Views
    4,733

    Please check the Latest Updates, we informed...

    Please check the Latest Updates, we informed everyone on 19th May.

    Also, if you've been using one of those email addresses as your "from" address, then the majority of your emails will have been...
  7. Replies
    31
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    4,733

    There's nothing for you to do, this was a server...

    There's nothing for you to do, this was a server level change.
  8. Replies
    31
    Views
    4,733

    We've now found a way to resolve this ourselves,...

    We've now found a way to resolve this ourselves, but I'm not fond of the solution - please read the Latest Update in your Admin Panel, as there's an important message that goes along with it.
  9. Replies
    31
    Views
    4,733

    Just to say, we already support this. Go to DNS...

    Just to say, we already support this. Go to DNS Records and scroll to the bottom of the page.

    Outlook has temporarily "rate limited" one of our IP addresses this week (for apparently no reason,...
  10. Just to say, we've got a new Feature Request...

    Just to say, we've got a new Feature Request system coming, which will work in a similar way to Royal Mail's feature request system that was used to collect votes for our eventual integration.
    ...
  11. Replies
    120
    Views
    17,310

    We’ve moved all Bluepark servers to new SSD...

    We’ve moved all Bluepark servers to new SSD storage, the specification is higher and the performance is better.

    But even this is just an interim solution, the new hardware we have on order is...
  12. Replies
    120
    Views
    17,310

    As per the Latest Updates, we’ve just rolled out...

    As per the Latest Updates, we’ve just rolled out significant performance enhancements for all Bluepark sites this weekend. I hope you can all feel the difference!
  13. Chrome has introduced a new level of complexity...

    Chrome has introduced a new level of complexity into how callbacks from third parties operate. We're trying to work around this problem.

    How are your most recent orders? Are they working...
  14. Replies
    120
    Views
    17,310

    Just a quick update, it looks like the initial...

    Just a quick update, it looks like the initial work wasn't able to be completed today by our network provider, so we'll be performing the maintenance early next week.

    Please rest assured that we...
  15. Replies
    120
    Views
    17,310

    It's storage-related. The wheels are in motion...

    It's storage-related. The wheels are in motion right now.

    Please check the Latest Updates in your Admin Panel.
  16. Replies
    120
    Views
    17,310

    I'm sorry for the performance issues experienced...

    I'm sorry for the performance issues experienced this week.

    I'm happy to say that we've now identified the problem, but to resolve it we will need to conduct maintenance outside of business hours...
  17. This is classic Google, I'm afraid. They can't...

    This is classic Google, I'm afraid. They can't agree on their own rules. We put in the date as YYYY-MM-DD, as per their specifications:
    ...
  18. You received an initial reply thanking you for...

    You received an initial reply thanking you for letting us know, which stated that we will look at this and the implications for a future update. We need time to read and understand this in detail,...
  19. Replies
    120
    Views
    17,310

    Thanks Dave, I'm glad you noticed. I won't go...

    Thanks Dave, I'm glad you noticed. I won't go into all the details, there has been a broad combination of factors, but we've been working flat out on this issue since the weekend. The maintenance...
  20. The label in front of the field is "Name or...

    The label in front of the field is "Name or text". Reviewing your tickets, it appears that Chrome is putting the customer's full name into that field. Short of re-labelling the field, I don't know...
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About us

Bluepark's ecommerce software is developed, hosted and supported exclusively by ourselves, here in the UK, and has been so since the company was initially formed in 2004. Your brand new online shop will be hosted securely on our fast and reliable server network, using a domain name of your choice, providing the ability to build and maintain your ecommerce website, and manage your orders, from any location via your own secure online Administration Console.

A Bluepark ecommerce site is the perfect tool for selling online, whether you're selling physical products, digital downloads or services. You'll be in good company with over 1,000 UK customers who also form a friendly and helpful online community, further strengthening our highly acclaimed support network.

Find us on...