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  1. Replies
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    The quote from Richard still stands, I'm afraid....

    The quote from Richard still stands, I'm afraid. You will need to host your own forum on a separate web space & domain.
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    631

    Hi DarkStarGames, I'm sorry to hear that you...

    Hi DarkStarGames,

    I'm sorry to hear that you need to disable your checkout. Setting the Primary Payment Processor option to None in the General menu > Integrations > Payment Options > Properties...
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    530

    Hi Everyone, This is an old (delayed) error...

    Hi Everyone,

    This is an old (delayed) error from Google, the position field has been added and it was added at the same time ​the breadcrumb update was introduced.
  4. You don't need to do anything, it has been taken...

    You don't need to do anything, it has been taken care of.
  5. Hi everyone, Please check your Latest Updates...

    Hi everyone,

    Please check your Latest Updates link in the footer of your admin console, we have just released an update to address this issue.

    Thanks
  6. Replies
    114
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    10,152

    If you could all list the browser you are using...

    If you could all list the browser you are using at the time of experiencing this issue, that would be great. Some browsers will display what resources are currently being loaded, Fire fox shows this...
  7. We are looking at bringing in a voting system for...

    We are looking at bringing in a voting system for feature requests in the future, it will be very similar to the Click and Drop vote system used by Royal Mail when we requested that they produce the...
  8. We do take suggestions on board, they are added...

    We do take suggestions on board, they are added to our internal feature suggestion list. However, we cannot drop everything we are currently working on to implement these brand new features, they...
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    1,023

    Hi Jon, The button was removed during our big...

    Hi Jon,

    The button was removed during our big update on the 5/3/2019.
  10. Replies
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    1,280

    Do you have an IPv6 A record set (AAAA record)...

    Do you have an IPv6 A record set (AAAA record) within your domain DNS settings? It may be the cause of the issue and the record will need to be deleted.
  11. Replies
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    10,152

    Hi, I can confirm that there are no issues...

    Hi,

    I can confirm that there are no issues with any of our servers, you can check their status using the following link http://www.bluepark.net. If your site is taking time to load, please check...
  12. Replies
    16
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    2,030

    Thank you for the examples. We have made a...

    Thank you for the examples.

    We have made a change to the Bluepark system, adding the user's email address to the unsubscriptions section will prevent the user from being sent any follow-up emails,...
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    2,030

    Hi Chris, Could you contact support and...

    Hi Chris,

    Could you contact support and provide information about the test orders and email addresses please? I will need to take a closer look at the issue.
  14. Replies
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    Adding the email address to the Unsubscription...

    Adding the email address to the Unsubscription section will prevent any follow-up emails from being sent to the customer. The only email they will receive is the Order Confirmation and Order...
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    2,030

    If you would like customers to receive any of...

    If you would like customers to receive any of your system generated follow-up emails, regardless of their opt in / out choice, you will need to enable the 'Always send follow-up emails' option.
  16. Replies
    16
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    2,030

    If the Settings menu > Orders tab > Always send...

    If the Settings menu > Orders tab > Always send follow-up emails option is enabled, the system will send the customer the product review email. You will need to un-tick this option to ensure they are...
  17. Replies
    3
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    919

    I recommend adding their IP address to your...

    I recommend adding their IP address to your Settings > Website tab > IP addresses to ban section.

    You could also add the user to a User Group and disable all public areas of the site.
  18. Replies
    7
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    1,299

    This depends on your site settings within the...

    This depends on your site settings within the Admin Panel > General / Settings > Settings > Ecommerce Options > Always send follow up emails, if this is enabled the system will send these emails.
    ...
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    5
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    3,171

    Unfortunately, we do not allow any third-party...

    Unfortunately, we do not allow any third-party software, including forums, to be install on our servers now.
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    Hi pinkypie, Please try the following URL :...

    Hi pinkypie,

    Please try the following URL : https://www.thefittingroomstevenage.co.uk/sitemap.xml
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About us

Bluepark's ecommerce software is developed, hosted and supported exclusively by ourselves, here in the UK, and has been so since the company was initially formed in 2004. Your brand new online shop will be hosted securely on our fast and reliable server network, using a domain name of your choice, providing the ability to build and maintain your ecommerce website, and manage your orders, from any location via your own secure online Administration Console.

A Bluepark ecommerce site is the perfect tool for selling online, whether you're selling physical products, digital downloads or services. You'll be in good company with over 1,000 UK customers who also form a friendly and helpful online community, further strengthening our highly acclaimed support network.

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