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  1. Awh thank you for the feedback, that's very...

    Awh thank you for the feedback, that's very interesting about the click through from the Trustwave logo, we hadn't noticed this so will get it sorted asap and see if we see any improvements in sales,...
  2. Yes this is exactly what's happened to us, the...

    Yes this is exactly what's happened to us, the amount of traffic is very similar to Jan and Feb but sales have really gone down this month, I've looked at Webmaster and can't see anything obvious to...
  3. Hi guys Thank you so much for the feedback so...

    Hi guys

    Thank you so much for the feedback so far, the suggestions are very helpful and we're looking into making some of the changes you've recommended. It just seems so odd for our sales to have...
  4. Grateful for any feedback - conversion rate has dropped

    Morning

    We've had our website running for the past few years and sales have steadily grown from month to month, but our conversion rate and sales have dramatically dropped in the past two months...
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    That's really helpful, I think we'll add...

    That's really helpful, I think we'll add something along those lines to our email confirmations in case this happens again,

    Many thanks :)
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    Customer put in wrong delivery address

    Evening everyone

    I just thought I would post to get some advice. We had a customer who placed an order late one evening, we despatched the item the next day before 12 midday for next day delivery,...
  7. John thanks for your reply. Had another look...

    John thanks for your reply.

    Had another look and worked out that we hadn't selected 'prevent back orders' so now that we've changed that all should be ok :)
  8. Problem with variant setting and stock levels

    Hi there

    It may be very obvious but for some reason I can't find a way to stop customers buying more stock than we have for variant items. The settings for other products which do not have any...
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    Thanks guys for your advice, think I will go with...

    Thanks guys for your advice, think I will go with your suggestions and only refund the product if it's returned. :)
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    Order error by international customer

    Hi there

    I just wondered if anyone could give me some advice... we have just despatched an order to Austria but have now received an email from the customer cancelling the order because it was a...
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Bluepark's ecommerce software is developed, hosted and supported exclusively by ourselves, here in the UK, and has been so since the company was initially formed in 2004. Your brand new online shop will be hosted securely on our fast and reliable server network, using a domain name of your choice, providing the ability to build and maintain your ecommerce website, and manage your orders, from any location via your own secure online Administration Console.

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