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  1. Two more issues: If the customer wants to...

    Two more issues:

    If the customer wants to change their subscription options, you have to go back and change the original invoice, but that will affect the value of that first invoice, which is...
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    It does, thanks.

    It does, thanks.
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    Braintree vs Stripe

    I recently switched to Braintree on the belief that Braintree can vault Paypal tokens for recurring payments (it can't). I've been using it for a couple of weeks and am looking at reconciling the...
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    Paypal checkout issues today

    A customer has informed me that they're getting a blank screen after logging in to paypal, when trying to checkout.

    BP support says this is happening to others. Is this a widespread issue?
  5. In a bizarre twist of fate, this has just...

    In a bizarre twist of fate, this has just happened to us. I poked around in Paypal and found the virtual terminal, and yes, it worked perfectly fine that way.
  6. Yes, this is happening to us, as well. I have...

    Yes, this is happening to us, as well. I have never figured out how to use the PayPal terminal, though.
  7. Valuable use of Bluepark time, I see

    So pleased to see time has been spent on downloading sales statistics when you can just copy and paste what you need from the screen, yet every single thing I ask for, that would make real...
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    Hi Tom, In short, no. I also have similar...

    Hi Tom,

    In short, no. I also have similar supply issues but have been reliably informed by Bluepark that no one else has this issue (it seems that all of my issues with the software are unique to...
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    If you use Paypal Commerce, the credit card...

    If you use Paypal Commerce, the credit card fields are embedded in your BP website, so you can just enter their card details like you would have with Sagepay. You don't need to use a guest checkout...
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    It's always worth phoning them and trying to...

    It's always worth phoning them and trying to renegotiate your deal.
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    I'd love a solution too, please.

    I'd love a solution too, please.
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    I think it can do, but I don't use inventory in...

    I think it can do, but I don't use inventory in Xero. What it doesn't seem to do is create products, which is a PITA for me.
  13. This is great Rob. I use Filemaker and exports to...

    This is great Rob. I use Filemaker and exports to get products into BP. This would be so useful for me.
  14. You can do this with Purchase orders. Create a...

    You can do this with Purchase orders. Create a dummy PO and just add the expected date to it.
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    I'm not sure what that field is. Do you have a...

    I'm not sure what that field is. Do you have a screenshot?
  16. I'm not sure why you'd want to change an order...

    I'm not sure why you'd want to change an order quantity to 0, though? I tried changing a 3 to a 0 and it set it to 1, which makes sense. There is no point in a line with an order quantity of 0.
    ...
  17. you can modify the amount ordered. I do that all...

    you can modify the amount ordered. I do that all of the time because the products don’t have an “order quantity” concept. So, if I have to order a box of 12 widgets, I used to order “12” then...
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    So, if someone buys a Gizmo, add batteries to the...

    So, if someone buys a Gizmo, add batteries to the cart? You could do an addable “related product” which will put the upsell on the product page and they can tick a box to add it?
  19. I was hoping for a reply from Rich because I will...

    I was hoping for a reply from Rich because I will be using SPVs whereas Rich doesn’t seem to think any change is necessary. I will contact support directly.
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    you can use it for amendments. You do it exactly...

    you can use it for amendments. You do it exactly the same way by selecting the relevant order in Sagepay and clicking “repeat”. I set the transaction id to the order number appended with a “-2”. Then...
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Bluepark's ecommerce software is developed, hosted and supported exclusively by ourselves, here in the UK, and has been so since the company was initially formed in 2004. Your brand new online shop will be hosted securely on our fast and reliable server network, using a domain name of your choice, providing the ability to build and maintain your ecommerce website, and manage your orders, from any location via your own secure online Administration Console.

A Bluepark ecommerce site is the perfect tool for selling online, whether you're selling physical products, digital downloads or services. You'll be in good company with over 1,000 UK customers who also form a friendly and helpful online community, further strengthening our highly acclaimed support network.

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