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Thread: Credit account dispatched notifications

  1. #1
    Join Date
    Mar 2012
    Posts
    38

    Default Credit account dispatched notifications

    I would like to be able to mark my orders as dispatched so that customers get a notification but for it to still show as unpaid (credit accounts)

    If I put as 'completed' it automatically changes it to paid leaving me with no way of tracking outstanding payments.

    Guessing there must be a way to do this??

    Thanks

    Jenny

  2. #2
    Join Date
    Jun 2012
    Location
    South West England
    Posts
    182

    Default

    I too find this annoying - perhaps I am doing it wrong but an order changing to 'completed' does not always mean you have payment for some business models.
    Rob

  3. #3
    Join Date
    Feb 2013
    Posts
    541

    Default

    I think you can do this - but I'm sorry that I can't quite remember how!

    I think you mark as "Shipped all Picked" and not "Completed" - and then they stay at the top of the orders.

  4. #4
    Join Date
    Mar 2013
    Location
    Nottingham
    Posts
    358

    Default

    I would also like to be able to have a completed but unpaid order for account customers. Also a seperate order confirmation email for account customers would be useful or to have separate confirmation emails for different user groups.
    Chris

  5. #5

    Default

    You can add whatever 'order status' you like under >Orders>Order Statuses, so you can mark them shipped & set the status to whatever you want, then when marked paid, they become completed.
    You can set where you want the order to sit, ie top of list etc.,
    Graham

    Great Lighting UK Ltd
    www.greatlighting.co.uk

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