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Thread: Website slow and right now it is just hanging

  1. #1
    Join Date
    Sep 2011
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    Default Website slow and right now it is just hanging

    Anyone else? Rich, anything going on?

  2. #2
    Join Date
    Sep 2011
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    Default

    Actually, this forum was also very slow to post this message. I can get on other sites OK but my site and BP seems slow.

  3. #3
    Join Date
    Aug 2007
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    2,515

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    We're investigating a cabling issue at the data centre which is degrading performance, I will update back here when the issue is resolved.
    Developer :: Bluepark Solutions

  4. #4
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    Aug 2007
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    One of our hosts was not behaving as expected, we've moved the two affected servers to a new host and they are responding normally.
    Developer :: Bluepark Solutions

  5. #5
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    Sep 2011
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    Thank you

  6. #6
    Join Date
    Aug 2010
    Location
    Hampshire
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    Default

    Would this have been causing the VERY slow order processing - we are having to process each line as it keeps crashing

  7. #7
    Join Date
    Aug 2007
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    Default

    This was an isolated incident, under 20 minutes. There are no other issues, everything is normal.

    If taking payments is timing out, it's more likely to be the payment provider at fault. Our servers are 100% healthy right now.

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