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Thread: Google Customer Reviews Badge showing seller ratings

  1. #21
    Join Date
    Sep 2013
    Posts
    275

    Default

    Yes i have added the code for the review collection by adding it to the box for the conversion code. I have also added the code to get the badge, and now that shows on our website.
    It also says the opt in code for the customer can be added before or after the badge.
    The code that starts
    <!-- BEGIN GCR Opt-in Module Code -->
    <script src="https://apis.google.com/js/platform.js?onload=renderOptIn"
    async defer>
    </script>

  2. #22
    Join Date
    Nov 2008
    Posts
    2,089

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    For those of you who are going with this - just out of interest, who actually owns the reviews?? You or Google??

    As far as i'm concerned google get enough off me, i'll stick with reviews.co.uk, but am just interested.
    Regards

    Neil.

  3. #23
    Join Date
    Sep 2013
    Posts
    275

    Default

    Yes they are all sorted. James has been a great help getting this set up. We do a lot of advertising with Google and it may help with ranking.

  4. #24
    Join Date
    Dec 2015
    Posts
    13

    Default

    Quote Originally Posted by Deefer View Post
    I get so confused with Google these days. I've been uploading shopping feeds for so long in one guise or another, I just keep doing it now out of habit but I have no idea what it does / where it goes these days. Google used to show 'Shopping' along the top of a search, along with 'Image', 'Videos' etc.... but 'Shopping' doesn't seem to be there any more.
    are you using an adblocker? the browsers i have this on, no shopping at the top , the others its still works.

  5. #25
    Join Date
    May 2014
    Location
    Bolton
    Posts
    10

    Default

    Quote Originally Posted by Deefer View Post
    Sorry to be a numpty but if you sign up to this, does Google email all your customers asking them for feedback or could it be set it up so we use it as and when suits us i.e. we could just give people some kind of link for if they do want to leave a review?

    I ask because I already use BPs built in review email feature and wouldn't want people getting two emails, one from me/BP and another from Google, both asking the same customer for a review.
    Google asks the question at the end of the checkout, if the customer would like to take part in the review , a simple "yes please" or "no thanks"

  6. #26
    Join Date
    Sep 2011
    Posts
    1,715

    Default

    No, nothing like that and I can still see the other options.

    google.jpg

  7. #27
    Join Date
    Dec 2011
    Posts
    530

    Default

    Sounds like malware, does it so up in incognito mode?

    Ian

    Quote Originally Posted by Deefer View Post
    No, nothing like that and I can still see the other options.

    google.jpg

  8. #28
    Join Date
    Sep 2011
    Posts
    1,715

    Default

    Not sure what that is. Is that the same as private window? If so, then no, not there either.

  9. #29
    Join Date
    Dec 2011
    Posts
    530

    Default

    Yeah it's the same. Have you tried using a different browser?

  10. #30
    Join Date
    Sep 2011
    Posts
    1,715

    Default

    Yeah, I tried it in Chrome (I usually use Firefox). I can find it in Chrome if I dig deep. Or I just go there via http://www.google.co.uk/shopping

    I get a generic homepage of stuff (tech, gadgets etc..) but if I try to search for something specific I get a blank page. Most odd.

    search.jpg

  11. #31
    Join Date
    Mar 2017
    Posts
    72

    Default

    Quote Originally Posted by Deefer View Post
    I get so confused with Google these days. I've been uploading shopping feeds for so long in one guise or another, I just keep doing it now out of habit but I have no idea what it does / where it goes these days. Google used to show 'Shopping' along the top of a search, along with 'Image', 'Videos' etc.... but 'Shopping' doesn't seem to be there any more.

    Also to follow up on this.

    Putting your products into your Google merchant centre doesnt do anything, you have to use your adwords and setup your shopping ads which pulls in the data from your google merchant centre.

  12. #32
    Join Date
    Oct 2016
    Posts
    11

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    Has anybody managed to get the Google Review code to work?
    I have placed the following code in the Configuration / Order / Conversion -

    <!-- Google review collection -->


    <script src="https://apis.google.com/js/platform.js?onload=renderOptIn" async defer></script>
    <script>
    window.renderOptIn = function() {
    window.gapi.load('surveyoptin', function() {
    window.gapi.surveyoptin.render(
    {
    "merchant_id":*********,
    "order_id": "%order",
    "email": "%email",
    "delivery_country": "%country",
    "estimated_delivery_date": "%delivery"
    });
    });
    }
    </script>

    We have had it active for a while now with no opt-ins offered and we have tested it and we never get the pop asking if you would like to opt in or out of a review. Does anybody know of the solution?

  13. #33
    Join Date
    Sep 2008
    Posts
    13

    Default

    Last edited by martinobi; 23-11-2017 at 14:10. Reason: Additional info

  14. #34
    Join Date
    Oct 2016
    Posts
    11

    Default

    Thanks, got it sorted today.

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