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Thread: Failed orders

  1. #1
    Join Date
    Feb 2013
    Posts
    38

    Default Failed orders

    orders.jpg

    I am having many failed orders.

    I am using PayPal as payment provider.

    PayPal issue or Bluepark issue - what is your take on it?

  2. #2
    Join Date
    May 2011
    Posts
    391

    Default

    how many orders do you get a day on average?

  3. #3
    Join Date
    May 2010
    Posts
    448

    Default

    I don't know your order numbers but 13 non-completed orders in over a month would not be something to get too worried about. None of them have attempted a payment so I would not put this down to a technical issue.

  4. #4
    Join Date
    May 2011
    Posts
    391

    Default

    I have 131 non-completed orders for the month, some will come back, some won't, its just one of those things I guess

  5. #5
    Join Date
    Feb 2013
    Posts
    38

    Default

    "how many orders do you get a day on average?"

    10 orders per day.

    I automatically asked the reasons for not completing, and received few feedbacks from customers that they thought they completed the checkout...but did not received confirmation email.

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