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Thread: Feature Request - Pop-up to warn of no more stock

  1. #1
    Join Date
    Feb 2013
    Posts
    105

    Default Feature Request - Pop-up to warn of no more stock

    Hi,

    We don't allow backorders to be placed when a customer purchases via our website so they can only add to their basket what we have in stock.

    If a customer adds more to their basket than we have in stock then BP automatically reduces the basket qty to the max. qty left available . Some customers realise this is what has happened but others don't and get frustrated when the can't add what they want.

    We don't want to show actual stock levels (we have it set show 'available', low-stock; 'no-stock') as we don't want our competitors to know our stock levels so what would be very useful for the customer is to have a pop-up that says the qty in the basket has been reduced due to no more stock being available (or similar wording).

    This might already be a feature available and I've not figured out how to enable it.

    Regards
    Paul

  2. #2
    Join Date
    Nov 2008
    Posts
    2,089

    Default

    Yes - agreed, we get lots of emails asking why they can't order a certain amount.
    Regards

    Neil.

  3. #3
    Join Date
    Dec 2011
    Location
    West Yorkshire
    Posts
    1,168

    Default

    I also have this issue where customers contact me to say that they are trying to order xn of an item, but it won't let them. As you say, some people realise whats happening - however, most don't

    Terry
    Terry

  4. #4
    Join Date
    Apr 2012
    Posts
    108

    Default

    Same here - this needs addressing

  5. #5
    Join Date
    Mar 2013
    Location
    Nottingham
    Posts
    340

    Default

    Yes, I would like this too
    Chris

  6. #6
    Join Date
    Aug 2012
    Posts
    111

    Default

    Yep, common problem here too.
    www.plantpref.co.uk

    The Plantsman's Preference - specialist plant nursery

  7. #7
    Join Date
    Dec 2015
    Posts
    13

    Default

    ditto.
    It does pop up when in the basket trying to update qty but not when adding items from product pages.

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