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Thread: GDPR - new data privacy law, coming 2018

  1. #1
    Join Date
    May 2012
    Posts
    37

    Default GDPR - new data privacy law, coming 2018

    Hi all. Has anyone started planning for the upcoming General Data Protection Regulation (GDPR)? This is coming into effect May 2018.

    http://gdprandyou.ie

    This is by all accounts the most comprehensive data privacy law in the world. It's going to give customers the right to access, correct and delete their data and will set out rules on how you obtain customer consent to use their personal data (a term that now includes things like IP addresses).

    In a nutshell, GDPR is going to make it the business/store owner's responsibility to protect customer data and to make sure that customers can exercise their rights - for instance, if someone asks you to delete their history of purchases from your store, you'd need to have a way to do that.

    From what I can tell, it will mean updating privacy policies, and ensuring that third party applications and platforms (e.g. Bluepark) are GDPR compliant.

    Anyone have any thoughts on this?

  2. #2
    Join Date
    Nov 2008
    Posts
    2,089

    Default

    [QUOTE=Stevo;55652] for instance, if someone asks you to delete their history of purchases from your store, you'd need to have a way to do that.
    [QUOTE]

    Have you got this bit right?? From what I have read it does not include any info you require to fulfil requirements for accounting purposes, etc. I imagine you'd need to keep for so long to be safe in any tax queries.
    Regards

    Neil.

  3. #3
    Join Date
    May 2012
    Posts
    37

    Default

    Quote Originally Posted by Neil View Post
    Have you got this bit right?? From what I have read it does not include any info you require to fulfil requirements for accounting purposes, etc. I imagine you'd need to keep for so long to be safe in any tax queries.
    I'm not 100% sure, Neil, no. Obviously you're right that store owners all have legal responsibilities to retain financial data for certain lengths of time, and that will inevitably include transaction details, so it doesn't make much sense to me. Actually it was one of BP's competitors that made the above point most explicitly in a blog post they published not long ago, although I've read similar from other sources, ie. that it needs to be easy for customers to delete their user account and information entirely from a system. From what I've read of the original legislation, the right to be forgotten seems to be what they're referring to, although it doesn't explicitly state it in there. And it lists certain exceptions that are open to interpretation.

    The sense I get is that a bunch of regulators with insufficient real-world experience are trying to enact something that's well-intentioned but impractical, that a bunch of GDPR specialists will pop up and make a lot of money from advising businesses to be more stringent than they need to be, and that the regulators will water it down at the last minute when its impracticality becomes obvious. (In others words, the cookie law all over again .) In fact it looks like the watering down has already begun.

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