Results 1 to 10 of 10

Thread: Credit Card Surcharge

  1. #1
    Join Date
    Jul 2010
    Posts
    720

    Default Credit Card Surcharge

    Is there anyway to add a percentage surcharge for customers paying by credit card? This is for a trade site - we charge trade customers 2% fro paying by credit card.

  2. #2
    Join Date
    Sep 2013
    Posts
    339

    Default

    From last January surcharges were banned.
    Richard

  3. #3
    Join Date
    Dec 2007
    Location
    Lake District Cumbria
    Posts
    3,708

    Default

    Quote Originally Posted by rijam View Post
    From last January surcharges were banned.
    Not for B2B

    "The ban does not apply to payments made with corporate credit or debit cards, but merchants who take payments from these sorts of cards (typically B2B businesses), cannot charge fees higher than the costs they have incurred for processing payments."
    Regards,

    Dave

  4. #4
    Join Date
    Sep 2013
    Posts
    339

    Default

    Some parts of the ban do apply for B2B and even if they do not the amount charged is limited the the costs incurred.
    Richard

  5. #5
    Join Date
    Jul 2010
    Posts
    720

    Default

    Credit card charges are fine for business contracts and our terms and conditions include these in any case. So is there any way to implement them on BP?

  6. #6
    Join Date
    Dec 2011
    Location
    Bristol/Bath
    Posts
    469

    Default

    Credit Card charges are overheads, so should be included in you costings, we do not do business with any company that charges a surcharge

  7. #7
    Join Date
    Dec 2007
    Location
    Lake District Cumbria
    Posts
    3,708

    Default

    Quote Originally Posted by Ashley View Post
    Credit card charges are fine for business contracts and our terms and conditions include these in any case. So is there any way to implement them on BP?
    Hi Ashley, I don't think you can do this via BP. You can certainly use SagePay to add the surcharge to the transaction but then obviously you somehow need to edit the customers order afterwards to their invoice reflects the true transaction value.

    https://www.sagepay.co.uk/support/12...o-your-account
    Regards,

    Dave

  8. #8
    Join Date
    Jul 2010
    Posts
    720

    Default

    Quote Originally Posted by MountMan View Post
    Credit Card charges are overheads, so should be included in you costings, we do not do business with any company that charges a surcharge
    It's fairly normal for businesses to charge other businesses a surcharge for using a credit card. Some of our orders are for 20,000 plus a time. Most customers are on account terms, using direct debit or BACS but if they want to run their businesses on a credit card, I'm not going to pay for their cash back!

    (Personally, I think the whole system is wrong and it should be the credit card holder who pays all charges directly to their card provider, but that's another story)

  9. #9
    Join Date
    Jul 2010
    Posts
    720

    Default

    Quote Originally Posted by Dave View Post
    Hi Ashley, I don't think you can do this via BP. You can certainly use SagePay to add the surcharge to the transaction but then obviously you somehow need to edit the customers order afterwards to their invoice reflects the true transaction value.

    https://www.sagepay.co.uk/support/12...o-your-account
    Thanks we are using SagePay. The problem is that (as you say) the surcharge is not reflected on the payment screen, although it is added. I did wonder whether sagepay server might be the better option.

  10. #10
    Join Date
    Dec 2011
    Posts
    401

    Default

    Quote Originally Posted by Ashley View Post
    It's fairly normal for businesses to charge other businesses a surcharge for using a credit card. Some of our orders are for 20,000 plus a time. Most customers are on account terms, using direct debit or BACS but if they want to run their businesses on a credit card, I'm not going to pay for their cash back!

    (Personally, I think the whole system is wrong and it should be the credit card holder who pays all charges directly to their card provider, but that's another story)
    If you are taking orders of over 20,000 a time and paying 2% fees you ought to look for another provider. You should be paying closer to 1.1% to 1.3%. At that level its probably no more expensive than offering account terms with a consequent bad debt risk. Certainly any company that asks me, or my business, to pay 2% won't get the business as I would assume they are making a profit on that charge
    Gerard

    http://www.caressa.co.uk


    10% discount for Blueparkers - use couponcode bluepark13

Similar Threads

  1. Offering Paypal as well as SagePay card payments, but with surcharge
    By Zen Overland in forum Bluepark Technical Discussion
    Replies: 15
    Last Post: 29-01-2014, 13:39
  2. credit card charges
    By Toy Giant in forum Bluepark Technical Discussion
    Replies: 23
    Last Post: 20-02-2012, 22:32
  3. Credit Card Processor
    By A1 Performance in forum Bluepark Technical Discussion
    Replies: 1
    Last Post: 05-12-2010, 16:06
  4. Credit Card Logo's
    By A1 Performance in forum Bluepark Technical Discussion
    Replies: 3
    Last Post: 03-04-2009, 17:35
  5. Credit card refused?
    By petad in forum Bluepark Technical Discussion
    Replies: 4
    Last Post: 25-09-2008, 11:00

Posting Permissions

  • You may not post new threads
  • You may not post replies
  • You may not post attachments
  • You may not edit your posts
  •  
About us

Bluepark's ecommerce software is developed, hosted and supported exclusively by ourselves, here in the UK, and has been so since the company was initially formed in 2004. Your brand new online shop will be hosted securely on our fast and reliable server network, using a domain name of your choice, providing the ability to build and maintain your ecommerce website, and manage your orders, from any location via your own secure online Administration Console.

A Bluepark ecommerce site is the perfect tool for selling online, whether you're selling physical products, digital downloads or services. You'll be in good company with over 1,000 UK customers who also form a friendly and helpful online community, further strengthening our highly acclaimed support network.

Find us on...