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Thread: Select tick box for delivery new year

  1. #1
    Join Date
    Dec 2011
    Location
    Bristol/Bath
    Posts
    457

    Default Select tick box for delivery new year

    Hi Have set up an addition for our site like I do every time we have an holiday and at Christmas,so customers can still order but we will not dispatch until we get back to work, they have to tick a box that they agree to this. So set this up this morning at around 6am , checked to see if it work, Yes worked fine, so at 13.48 get a new order come through, nothing on there about the delayed dispatch

    Anybody have any ideas please

  2. #2
    Join Date
    Dec 2011
    Location
    Bristol/Bath
    Posts
    457

    Default

    Worked it out, If a customer abandons a basket at the checkout stage, before the Addition is active, then comes back later (after the Addition is activated) to complete their purchase, then the Addition is not applied

  3. #3
    Join Date
    Dec 2019
    Posts
    1

    Default

    This is by design and not a bug, I take it?

  4. #4
    Join Date
    Dec 2011
    Location
    Bristol/Bath
    Posts
    457

    Default

    Don't know, I would say it's a bug, I might have flown out of the country and would not of been able to send the item like I did with this one, but I suppose it could work the other way, if they abandon the basket, then later you impose a 20%discount on everything, then when they returned to the abandon basket to checkout they would not get the discount

  5. #5
    Join Date
    Aug 2016
    Posts
    201

    Default

    Quote Originally Posted by MountMan View Post
    Don't know, I would say it's a bug
    I'd drop a quick email to support with regard to this and if it is a bug, I'm sure It will get sorted very quickly.

    Mike

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