Click and Drop - can someone help?

[amberpumpkin]

Hi

Can someone help? I appreciate its been covered before but feeling daunted about moving to Click and Drop.

90% of our orders are large letter but there are some that go as small parcel but not necessarliy as specific item, it maybe if they add multiple items. How do I set it parcel or do I go in to Click and Drop afterwards and manually change the orders?

Also we currently print the despatch note with the address and PPI on it with a label - do you need to print the addresses seperately and match them up to the despatch note?

I am keen to move over but just not sure how it works.

Many thanks

Toby

[MountMan]

Ours items range from Large Letter to Package (in Click & Drop, no Small or Medium Parcle) I wrap all the orders, then weight them and make a note on the invoice, when ready I go on Click and Drop, and all the orders are imported and I just work my way through them all entering the weight and package size (Large Letter or Parcel) and print the label on out thermal printer (Labels free from Royal Mail) then stick them on the package, I'm such a small business compared to most of you, so it works fine for me

[Kathy]

Hi Toby, I'm in the same position now as you were a couple of months ago! Did you ever find enough information to make the leap?


I registered for C & D months ago and I've filled in loads of details, watched little videos etc, but I am still completely in the dark about how it all fits together! There are so many ifs and maybes that I don't even know were to start! I've spent half a day on this, thinking 'it'll all click inn a minute' but i still don't understand even half of it. I don't even know whether to go for the 6x4 printer and labels or stick with A4, whether I would still print the normal invoices in the Bluepark system like I do when posting via OBA, I just can't see how the systems join together.


I'm posting upwards of 100 orders a day of varying sizes and weights and sending internationally too, so the process of changing over to a completely new system while still getting orders out, is the stuff of nightmares haha! And worryingly, it seems like this whole C & D thing will make my posting procedure far more time consuming and complicated than it is currently when using PPI through an OBA account!

[PatchworkRabbit]

I have moved to Click and Drop, but haven't yet switched on the integration because I'm not sure how the exceptions will work (like backorders and combining orders). So, what I do now is process everything in Bluepark as normal, but have created a new status "Ready to Export" which is automatically set when everything is "Picked". Then, when I'm ready to do the day's post, I query all "Ready to Export" orders, download them (you have to set up what things you want to download in system settings), set the package size and weight then import into C&D. Once the post has gone, I set the orders to "Ship all picked" which completes the ones that are done and leaves the ones that had missing items. If you want more help (like what fields to export), just let me know.

[LMN118]

I have moved to Click and Drop, but haven't yet switched on the integration because I'm not sure how the exceptions will work (like backorders and combining orders). So, what I do now is process everything in Bluepark as normal, but have created a new status "Ready to Export" which is automatically set when everything is "Picked". Then, when I'm ready to do the day's post, I query all "Ready to Export" orders, download them (you have to set up what things you want to download in system settings), set the package size and weight then import into C&D. Once the post has gone, I set the orders to "Ship all picked" which completes the ones that are done and leaves the ones that had missing items. If you want more help (like what fields to export), just let me know.

Old post I know but thought to reply just in case anyone else in the future comes along and needs the information. The integration between Bluepark and Click and Drop (and eBay/Onbuy etc) sends all orders to click and drop. Back orders, pre-orders all get sent as well. I just then leave these on Click and Drop, as I sort orders there by date they naturally move to the bottom of the list out of the way.

Orders are not combined automatically, so you manually combine them if you want to on Click and Drop using the edit package contents drop down and then deleting the redundant order. This does mean that when you manifest on Click and Drop the redundant order isn't marked as shipped on Bluepark/eBay etc which is a pain as I always forget to go back and mark them as shipped.

[Neil]

Old post I know but thought to reply just in case anyone else in the future comes along and needs the information. The integration between Bluepark and Click and Drop (and eBay/Onbuy etc) sends all orders to click and drop. Back orders, pre-orders all get sent as well. I just then leave these on Click and Drop, as I sort orders there by date they naturally move to the bottom of the list out of the way.

Orders are not combined automatically, so you manually combine them if you want to on Click and Drop using the edit package contents drop down and then deleting the redundant order. This does mean that when you manifest on Click and Drop the redundant order isn't marked as shipped on Bluepark/eBay etc which is a pain as I always forget to go back and mark them as shipped.

Click and Drop is a Royal Mail built integration, not BP. You'll be hard pressed to get them to change anything.... i tried and gave up....