Results 1 to 6 of 6

Thread: Click and Drop - can someone help?

  1. #1
    Join Date
    Aug 2010
    Location
    Hampshire
    Posts
    356

    Default Click and Drop - can someone help?

    Hi

    Can someone help? I appreciate its been covered before but feeling daunted about moving to Click and Drop.

    90% of our orders are large letter but there are some that go as small parcel but not necessarliy as specific item, it maybe if they add multiple items. How do I set it parcel or do I go in to Click and Drop afterwards and manually change the orders?

    Also we currently print the despatch note with the address and PPI on it with a label - do you need to print the addresses seperately and match them up to the despatch note?

    I am keen to move over but just not sure how it works.

    Many thanks

    Toby

  2. #2
    Join Date
    Dec 2011
    Location
    Bristol/Bath
    Posts
    467

    Default

    Ours items range from Large Letter to Package (in Click & Drop, no Small or Medium Parcle) I wrap all the orders, then weight them and make a note on the invoice, when ready I go on Click and Drop, and all the orders are imported and I just work my way through them all entering the weight and package size (Large Letter or Parcel) and print the label on out thermal printer (Labels free from Royal Mail) then stick them on the package, I'm such a small business compared to most of you, so it works fine for me

  3. #3
    Join Date
    Jun 2017
    Posts
    9

    Default

    Hi Toby, I'm in the same position now as you were a couple of months ago! Did you ever find enough information to make the leap?


    I registered for C & D months ago and I've filled in loads of details, watched little videos etc, but I am still completely in the dark about how it all fits together! There are so many ifs and maybes that I don't even know were to start! I've spent half a day on this, thinking 'it'll all click inn a minute' but i still don't understand even half of it. I don't even know whether to go for the 6x4 printer and labels or stick with A4, whether I would still print the normal invoices in the Bluepark system like I do when posting via OBA, I just can't see how the systems join together.


    I'm posting upwards of 100 orders a day of varying sizes and weights and sending internationally too, so the process of changing over to a completely new system while still getting orders out, is the stuff of nightmares haha! And worryingly, it seems like this whole C & D thing will make my posting procedure far more time consuming and complicated than it is currently when using PPI through an OBA account!

  4. #4
    Join Date
    Oct 2015
    Posts
    123

    Default

    I have moved to Click and Drop, but haven't yet switched on the integration because I'm not sure how the exceptions will work (like backorders and combining orders). So, what I do now is process everything in Bluepark as normal, but have created a new status "Ready to Export" which is automatically set when everything is "Picked". Then, when I'm ready to do the day's post, I query all "Ready to Export" orders, download them (you have to set up what things you want to download in system settings), set the package size and weight then import into C&D. Once the post has gone, I set the orders to "Ship all picked" which completes the ones that are done and leaves the ones that had missing items. If you want more help (like what fields to export), just let me know.

  5. #5
    Join Date
    Mar 2018
    Posts
    12

    Default

    Quote Originally Posted by PatchworkRabbit View Post
    I have moved to Click and Drop, but haven't yet switched on the integration because I'm not sure how the exceptions will work (like backorders and combining orders). So, what I do now is process everything in Bluepark as normal, but have created a new status "Ready to Export" which is automatically set when everything is "Picked". Then, when I'm ready to do the day's post, I query all "Ready to Export" orders, download them (you have to set up what things you want to download in system settings), set the package size and weight then import into C&D. Once the post has gone, I set the orders to "Ship all picked" which completes the ones that are done and leaves the ones that had missing items. If you want more help (like what fields to export), just let me know.
    Old post I know but thought to reply just in case anyone else in the future comes along and needs the information. The integration between Bluepark and Click and Drop (and eBay/Onbuy etc) sends all orders to click and drop. Back orders, pre-orders all get sent as well. I just then leave these on Click and Drop, as I sort orders there by date they naturally move to the bottom of the list out of the way.

    Orders are not combined automatically, so you manually combine them if you want to on Click and Drop using the edit package contents drop down and then deleting the redundant order. This does mean that when you manifest on Click and Drop the redundant order isn't marked as shipped on Bluepark/eBay etc which is a pain as I always forget to go back and mark them as shipped.

  6. #6
    Join Date
    Nov 2008
    Posts
    2,198

    Default

    Quote Originally Posted by LMN118 View Post
    Old post I know but thought to reply just in case anyone else in the future comes along and needs the information. The integration between Bluepark and Click and Drop (and eBay/Onbuy etc) sends all orders to click and drop. Back orders, pre-orders all get sent as well. I just then leave these on Click and Drop, as I sort orders there by date they naturally move to the bottom of the list out of the way.

    Orders are not combined automatically, so you manually combine them if you want to on Click and Drop using the edit package contents drop down and then deleting the redundant order. This does mean that when you manifest on Click and Drop the redundant order isn't marked as shipped on Bluepark/eBay etc which is a pain as I always forget to go back and mark them as shipped.
    Click and Drop is a Royal Mail built integration, not BP. You'll be hard pressed to get them to change anything.... i tried and gave up....
    Regards

    Neil.

Similar Threads

  1. Click & Drop
    By R.O.T. in forum General Discussion: Any Other Business
    Replies: 2
    Last Post: 10-12-2019, 09:17
  2. Can someone help me with a graphic that needs changing please?
    By SarahT in forum Site Introductions and Design Partners
    Replies: 2
    Last Post: 15-05-2013, 10:58
  3. I need to email someone - can anyone help??
    By pinkypie in forum Bluepark Technical Discussion
    Replies: 8
    Last Post: 13-05-2009, 09:39
  4. Can someone help me make sense of my Protx Payments, please
    By pinkypie in forum Bluepark Technical Discussion
    Replies: 6
    Last Post: 07-05-2009, 18:28

Posting Permissions

  • You may not post new threads
  • You may not post replies
  • You may not post attachments
  • You may not edit your posts
  •  
About us

Bluepark's ecommerce software is developed, hosted and supported exclusively by ourselves, here in the UK, and has been so since the company was initially formed in 2004. Your brand new online shop will be hosted securely on our fast and reliable server network, using a domain name of your choice, providing the ability to build and maintain your ecommerce website, and manage your orders, from any location via your own secure online Administration Console.

A Bluepark ecommerce site is the perfect tool for selling online, whether you're selling physical products, digital downloads or services. You'll be in good company with over 1,000 UK customers who also form a friendly and helpful online community, further strengthening our highly acclaimed support network.

Find us on...