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Thread: Exclude Click & Collect from RM Click & Drop

  1. #1
    Join Date
    Sep 2017
    Posts
    130

    Default Exclude Click & Collect from RM Click & Drop

    All our orders are automaticlly exported to Royal Mails Click & Drop, which is fine and dandy.

    However, we now offer a Click & Collect service. When someone selects this they aren't charged any postage, but their order is still being passed on to Click & Drop. If this isn't spotted then it ends up being posted.

    If the customer order click & Collect is there any way of stopping the order being sent to RM?

    Cheers
    Tom

  2. #2
    Join Date
    Sep 2008
    Posts
    50

    Default

    Hi Tom,

    I think you may be able to achieve this using a shipping rule in Click & Drop (in settings), such that if a certain shipping method is used in Bluepark you can use the rule to mark the order as "shipped via another courier" which moves it out of Click & Drop.

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