Call Us
0345 466 2666
Mon - Fri:  9am - 5:30pm
Sat - Sun:  Email Only
Email Us
Mon - Fri:  9am - 5:30pm
Emergency support during
evenings and weekends
Write to Us
Bluepark Solutions Ltd
Unit 18, Thorney Leys Business Park
Witney, Oxfordshire
OX28 4GE
 
 
 
 

Shipping Manager: FAQ

Help

What is a catch-all shipping method?

If you have two shipping methods and, for example, one can ship only shipping code A products and the other only B products, you will encounter a problem when a customer has a mixed basket containing both A and B products. Neither of these shipping methods will work, so none will be applied to the order.

A global catch-all shipping method is capable of shipping all codes. If you use the catch-all setting in the Shipping Editor and position the global method below the A and B shipping methods, it won't appear for the customer unless it's the first shipping method available in the list (such as in the case of a mixed basket).

Alternatively, you can make one of the existing A or B shipping methods capable of shipping all codes, usually the most expensive shipping method.


How can I implement Saturday delivery?

You can create a Saturday delivery option by setting the Fulfilment Days to 1, the Named Days to 7, and the Excluded Shipping Dates to:

MON
TUE
WED
THU
FRI
SUN

This will give the customer a delivery date of the coming Saturday.

Try Bluepark for FREE for 14 days

Full access to everything including our support team, no card details required