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| Name | Purpose | Content | Expires |
|---|---|---|---|
| PHPSESSID | To enable the site to recognise the same user clicking from page to page. Without it, every page would be treated as the first visit to the site, and anything added to the shopping basket would be instantly forgotten. Online shopping would, therefore, be impossible. | Session ID | On exit |
| Session | This is for the visitor's convenience, Bluepark creates this with a copy of the initial session ID so that they can be classed as "returning" and the contents of their shopping basket will still be available. If the user signs in with an email address and password, these login details are are also saved so that they can remain logged in when returning (the password is encrypted). If the user signs out, their login details are removed from the cookie. | Session ID Can also contain an email address and encrypted password | 1 year |
Any other cookies are created by 3rd party scripts, such as Google Analytics, and any information about the cookies they use can be obtained through them.
A cookie consent pop-up can be added to your site simply by ticking the Display Cookie Banner option in General / Settings > Settings > Website. Above this option there is a field to add a link to your Cookies Policy page and this link will appear on the banner for visitors to click on. If you do not have a separate Cookies Policy, then leave this field blank and the link will direct visitors to your Privacy Policy instead.
What Data You Store
When a customer signs up for an account on your website, Bluepark will store the details they have provided within the User Manager. If the account is created by your staff, the minimum amount of data this can contain is the customer's email address, password (which is encrypted), the date they registered and the date they last visited. If the customer created the account themselves, then it will also contain the IP address and Host Name they used the last time they logged in. If the customer types in further information, such as their address and telephone number, this will also be stored on their account.
All customer accounts can be deleted at any point, via the User Manager. We recommend adding a Right to be Forgotten page to your website that contains a form to allow your customers to request this. Please note, if the customer has placed an order prior to the deletion, their details will still remain on that order within the Order Manager. This is due to VAT regulations, which request that you keep all records of VAT transactions for a minimum of six years.
When a customer places an order, the information they enter, such as their name, email address, billing address, delivery address, telephone number, company name, and VAT number will be stored within the order itself. The other information that is stored is as follows:
- their IP address, its host name and its country location
- the type of device they used, such as mobile or desktop
- the date and time they ordered
- their payment method
- how much they paid
- the shipping method
- the number of loyalty points they earned, if applicable
- any activity on the order, such as the date and time the order was completed by your staff
- whether they are a new customer, a returning one or a guest
- the products they ordered
Please note: No payment information, such as credit card number, is ever stored within your site or the Bluepark's servers. This information is always stored separately by your payment provider(s).
Social Media Plugins
The social media share buttons, which can be added to all Product pages and Blog pages, and the Facebook share for discount button, only transmit data once they have been clicked. Therefore, the button only becomes active once the customer has clicked on it and at this point they will be using the social media's website. The only data the social media's servers receive from your site is referral information from the page, such a product title and image. No personal data is transmitted.
If you have added the Facebook Pixel, Pinterest Pixel or any other social media tracking code to your site, you must declare this in your Privacy Policy too. As these tracking pixels contain data about the visitor, it is important to include details about what this data is and how it's stored. You can find out what this is by going to the social media's Privacy information page, such as Facebook's one here - https://www.facebook.com/business/m/privacy-and-data.
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