Below we have put together details of how data is processed and stored on all Bluepark sites for your reference. The amount of personal data that is processed and stored will be unique to your website, because this will depend on whether you ask for details such as Company Name, VAT Number, etc.
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Privacy and Cookies Policy - Website Contracts
TIP: Please have read of The ICO's guide to Privacy Policies to find out what exactly is required.
The two cookies that are used within the Bluepark software are as follows:
Any other cookies are created by 3rd party scripts, such as Google Analytics, and any information about the cookies they use can be obtained through them.
What Data You Store
When a customer signs up for an account, no matter whether they're purchasing or not, the system will store the details they have provided within the User Manager. If the account is created by your staff, the minimum amount of data this can contain is the customer's email address, password (which is encrypted), the date they registered and the date they last visited. If the customer created the account themselves, then it will also contain the IP address and Host Name they used the last time they logged in. If the customer types in further information, such as their address and telephone number, this will also be stored on their account.
All customer accounts can be deleted at any point, via the User Manager. We recommend adding a Right to be Forgotten page to your website that contains a form to allow your customers to request this. Please note, if the customer has placed an order prior to the deletion, their details will still remain on that order within the Order Manager. This is due to VAT regulations, which request that you keep all records of VAT transactions for a minimum of six years.
When a customer places an order, the information they enter, such as their name, email address, billing address, delivery address, telephone number, company name, and VAT number will be stored within the order. The other information that is stored is as follows:
Please note: No payment information, such as credit card number, is ever stored within your site or the Bluepark's servers. This information is always stored separately by your payment provider(s).
Social Media Plugins
The social media share buttons, which can be added to all product pages and blog pages, and the Facebook share for discount button, only transmit data once they have been clicked. Therefore, the button only becomes active once the customer has clicked on it and at this point they will be using the social media's website. The only data the social media's servers receive from your site is referral information from the page, such a product title and image. No personal data is transmitted.
The Facebook login feature works in a similar way, and no personal information is transmitted to Facebook. However, once the customer has clicked on the button, any data that is gathered from their Facebook account, such as name and Facebook ID, will be stored within their User Account. This can be deleted as usual, if requested.
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