How to set up two-factor authentication

21 March 2024  |  Cate

How to setup two-factor authentication

Security is an important part of an online shop, especially because it stores all of your customer's personal data, including their name, email, address and sometimes phone number. Not only that, your online shop is your window to the world and the last thing you need is someone having access to it and making changes without your consent.

As an ecommerce platform, we take security extremely seriously and go above and beyond to keep your online business and your customers safe. This includes storing our servers in a world-class data centre with multiple levels of security, including 24 hour monitoring, CCTV and restricted access. Our servers are also monitored 24/7 by dedicated staff, so we’re always aware of what is happening. Essential performance and security upgrades are carried out as and when they are required

However, to ensure your online shop is as secure as it can be, it is important to turn on two-factor authentication (2FA) (also known as 2-step verification or 2-step authentication) on every Admin account on your site. You can do this using the following steps.

Turn on two-factor authentication

  • Go to Admin > My Account
  • Tick Two-Factor Authentication and read the pop-up
  • Click OK on the pop-up and Save

Turn on 2FA

If you choose to have your 6 digit code sent to your via email, there's nothing else to do. The system will simply send you a one-time passcode, to the email address on your account, every 30 days to re-authenticate your login.

Authenticate via an app

As emails can sometimes be unreliable, you can choose to authenticate via an authenticator app. If you've never used one before, the Google Authenticator is a good one to use and can be found within the app store on your mobile. To set this up, follow the steps above and then do the following.

  • Go to Admin > My Account
  • Click on the Generate QR Code button
  • Read the pop-up and click OK
  • Go to your authenticator app and scan the QR code

Generate QR Code for 2FA

QR code for setting up 2FA

Your admin panel is now setup for two-factor authentication. You will need to ensure everyone that has an admin account for your online shop does the same for their account to ensure your site is fully secure. In the future, two-factor authentication will become mandatory on Bluepark, so setting this up now is strongly recommended.

Remember, a security breach can lead to lengthy investigations and significant fines for your company. Two-factor authentication is the single best way you and your team can protect your customers and your business.

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