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Bluepark Solutions Ltd
Unit 18, Thorney Leys Business Park
Witney, Oxfordshire
OX28 4GE

User Manager

Access and Maintain Your User Data

Every user that registers on the site can be accessed via the User Manager. For larger sites with several pages of user data, the Search tool will allow you to easily locate specific users by entering either partial or full names and email addresses. Users are listed by the most recent registration. An indication as to whether a user is currently online can be observed from the colour of the user icon, green indicating activity within the last 10 minutes.

It is also possible to export a CSV file including the complete data for every user. If you filter the user list in any way, only the filtered results will be included in the CSV export.

Using the Remote Control feature will allow you to access the site as if you were signed in as the user in question. This can be used to place an order on behalf of a customer without having to sign in with their password.

If you have enabled Credit Accounts in Settings, it is possible to assign them on a per-user basis. A user with a Credit Account will not be asked to submit payment details when checking out unless the additional value of the order exceeds their optional Credit Limit. The user's outstanding balance is calculated from the sum total of their Unpaid orders.

If you're transferring across from an existing site, and would like to import your product database, you can do so by uploading a carefully-formatted CSV file. The format of the file should be identical to that of the user export CSV, including the header row containing the column titles.

The only required field for the import CSV is the unique email address. A new user account will be created, unless the email address already exists in the user database and you have indicated that you wish to update existing users. The absence of a password will result in a random password being generated and allocated to the new user. You can choose to send emails automatically to new users, informing them of their access details.

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