Ecommerce Blog

There are a large number of companies offering live chat software to add to your website, so it's hard to know which one to choose. We've created our own guide to the ones that can easily be added to any Bluepark online shop to help you make a decision.

In times of great uncertainty, and this surely counts as one of them, all businesses are thinking about how they can adapt and change to meet the circumstances we are facing. We are all considering the best strategies to get us through this incredibly difficult time and mitigating losses. Therefore, we've put together some ideas to help you weather the storm and remember, we are with you throughout, so please feel free to get in touch.

One of the best things about Bluepark's built-in templates is how easy it is to switch to a new one without affecting your content. Find out how you can choose a new template, quickly and easily change it's colours to match your brand, and set it live.

Skill Level: Beginner

On the 25th of May 2018 the EU's GDPR (General Data Protection Regulation) rules will become law and every single website and online shop must comply if they have visitors from inside the EU. Therefore, we have put together a helpful guide to assist you with becoming compliant on your Bluepark online shop.

A Privacy Policy is a legal statement that explains what data is collected whilst customers are browsing and purchasing from your online shop, as well as how it is stored and how it is used. Having a Privacy Policy on your website is a legal requirement so, even though it may seem daunting, this should not be ignored. Our helpful guide allows you to understand exactly what you should include in yours.

No matter how good your product description is or how detailed your product photos are, you will always have some customers who wish to return goods they have ordered from you. Find out how to process your returns and refunds correctly.

When running a business that relies on stock from external suppliers it is fundamental that the purchasing and processing of stock is run smoothly and efficiently. Chopping and changing from one system to another to find out what stock is needed, creating a purchase order, sending it to suppliers and receiving stock back in can be time consuming. That's where Bluepark comes in, now you can do it all from one dedicated area in your website's admin console.

Most online businesses sell products provided by external suppliers. For some this may be as simple as just having one supplier providing all of their stock. However, for many, it is more likely that their products come from numerous suppliers and they want to keep a track of this within their product database. Within the Bluepark ecommerce platform it is simple to do this within the Supplier Manager.

One statistic that may surprise you is 54% of shoppers think about returning an item before they've even completed a purchase. With this figure in mind, find out how to make sure you are doing everything you can to reduce the rate of returns on your online shop.