Software Tutorials

No matter how good your product description is or how detailed your product photos are, you will always have some customers who wish to return goods they have ordered from you. Find out how to process your returns and refunds correctly.

When running a business that relies on stock from external suppliers it is fundamental that the purchasing and processing of stock is run smoothly and efficiently. Chopping and changing from one system to another to find out what stock is needed, creating a purchase order, sending it to suppliers and receiving stock back in can be time consuming. That's where Bluepark comes in, now you can do it all from one dedicated area in your website's admin console.

Most online businesses sell products provided by external suppliers. For some this may be as simple as just having one supplier providing all of their stock. However, for many, it is more likely that their products come from numerous suppliers and they want to keep a track of this within their product database. Within the Bluepark ecommerce platform it is simple to do this within the Supplier Manager.

In our series about how to link your online shop to Google, we start with the first and most important Google service you need to connect to. Google Search Console (formerly known as Webmaster Tools) is essential for making sure your site appears in Google's search engine.

A question we get asked often is why have I exceeded my webspace quota and what on earth does it mean? Never fear, we've answered all of your webspace questions below and have also included some handy tips to help maintain your usage in the future.

Bluepark has partnered with NetDespatch, UK's leading SaaS parcel data management platform for postal and parcel carriers, to make your despatching process quick and easy to do via Royal Mail and we are currently the only UK based ecommerce provider to do so. Find out how to set up your ecommerce website with NetDespatch with our helpful guide and look out for more carriers such as UK Mail being added in the near future.

One very important section of the Bluepark CMS that people often miss is the Unfinished Orders area. This section is exactly what it says, in here you will see orders that are currently in progress, i.e. not yet completed. In the Bluepark system a completed order means that the customer has reached the very last checkout page which thanks the customer for their order. Find out why it's important to keep a close eye on this area and not just ignored.

Before 2010 if you wanted to add a non-standard font to your website you would've had to install the font's files on your website's servers and linked to them using complicated code within the CSS to make sure it showed correctly. Nowadays you don't have to worry about complicated code or placing files on servers you might not be able to access thanks to Google Fonts.

When building your website one thing you need to remember is that it’s not just a matter of adding products to it and hoping people will purchase from you. There are many aspects to creating an enticing online shop that will make customers come back time and time again. One thing that can help with this, and give your website a dynamic feel, is the Bluepark built-in product blocks.